Vedema, a Luxury Collection Resort Santorini

I had an issue with a reservation with this Vedema in September. I had repeatedly explain the error that the hotel made for several weeks. When the hotel realized that it actually made an error with taking points, there was no apology. The only remedy was for me a to pay an outrageous amount after being told for weeks, that I was wrong, when the hotel made an error in deducting the points.

We used Dream Makers Vacation Services to plan my 40th birthday trip to Greece. From the moment the taxi arrived at the hotel, we were completely blown away! The charm of this hotel was like nothing we had ever seen. The cobblestone floors, tucked away behind two double doors, was just what we needed to kick off our Greek experience. The hotel is surrounded by restaurants that serve authentic Greek cuisine, and with just a five-minute walk up the road, you'll arrive at a bakery that serves every treat your sweet tooth could possibly desire. The rooms were gigantic! We stayed in The Aegean Suite which was like having a large condo all to ourselves. The minibar in the room was quite expensive, so we didn't eat or drink any of the refreshments from there. You'd be better off walking a few steps and getting a full meal at one of the nearby restaurants for the same price. Breakfast was included with our stay, but we only had breakfast twice while we were there. I wasn't exceptionally impressed by the selection. They could have had more hot options to choose from, but because we're not much of a breakfast eater it wasn't a big deal for us. Any time you need a taxi to Fira or Oia, the concierge will make the arrangements for you and notify you via whatsapp when your ride is ready. They were very accommodating and hospitable during our stay at the resort. The only issue I had was that our suite had drain flies. I understand that drain flies are born when a pipe has not been used for a long period of time, however, this was a very big deal for me because I cannot tolerate any animals, rodents, or insects of any kind. I am very afraid of them! For the amount of money we were paying for this resort, I expect the place to be immaculate. This was the ONLY reason that I didn't give Vedema an 'excellent' rating. Every other aspect of our stay was amazing! I would definitely stay here again if they can guarantee that we will not have any drain flies in our room.

A true luxury property located in the surprisingly central and charming village of Megalochori. The concierge is accessible, communicative, and extremely helpful. The grounds are beautiful and the spa was a real highlight - luxury experience! It was perfect for my wife's birthday. Our Aegean suite was beautiful and our room package included a private wine tasting, which was indeed a full tasting with a sommelier in their wine cave - do not miss to schedule this! Take advantage of their shuttles (especially the amazing shuttle to the amazing black sand beach at their partner hotel) for the full experience. Taxis around the island are expensive no matter what - the Vedema concierge’s private car service is taxi rates for chauffeur service (with the exception of the airport transfer for which you’ll find a better deal with a local taxi or a separate car service such as Welcome Pickups which we used). For those adventurous enough to try the local bus service, the Megalochori stop is surprisingly central given all the bus lines south of Thera converge through Megalochori, so the wait isn’t too long (and the schedule is unpredictable). If you want to go to Thera, the bus is very easy. We took the bus on two occasions to Santo Wines and the local Blue Monkey brewery outside of Thera. I would avoid walking the narrow main roads at night and opt for the car service to dinner, to save time, and for any trips beyond Thera. We also took the shuttle to Oia given it’s a great value compared to the expensive taxi ride up there - as one suggestion, Vedema should consider adding one more shuttle to Oia that runs a little earlier so folks have more time to explore the area before sunset. Overall, the resort did a great job at acknowledging our honeymoon/birthday with a bottle of prosecco and a slice of cake, and the concierge knew us by name throughout our stay.