The St. Regis Saadiyat Island Resort, Abu Dhabi 

I’ve spent a long weekend with my family during the UAE National day break. Being an Ambassador Bonvoy member and a regular guest of the Corniche St Regis I pretty much know the standards that such tier should have.. Let’s start with the positive aspects : Stunning beachfront location. Butler service on the floor was well organized and professional ( Congrats to DANI for his constant support and expertise ). Premium sea view rooms are spacious and well maintained Extremely negative points: Common spaces ( especially breakfast and the beach areas ) were left to a multitude of inattentive and sloppy staff who had no idea whatsoever what the St Regis standards should be ( tables quickly set without any attention to detail, plastic covers and dirty plates left for more than 5 minutes without anyone attending etc ) This beachfront property was definitely not organized to receive a multitude of families and screaming kids at the same time ( most of them were beach club members and Privilee card holders who occupied the majority of the sunbeds at the expense of hotel guests who could not find a place to stay! ). Food choice and service was extremely poor with almost an hour to get a salad and a sandwich ( the nearby Park Hyatt is another level ! ) St Regis is known worldwide for its class, service and consistency. The above is certainly unacceptable Next time in the Capital will certainly opt again for the Corniche St Regis

Pa Pa gave us the best service the whole night! She was so attentive and sweet the whole evening and gave us great dessert and cocktail recommendations. The food was amazing as always and was served perfectly. Highly recommend coming here. Thank you Pa Pa!

We had an extremely relaxing holiday. I would like to thank Ms. Sana, Nadia, Wael , Gulfam and all the other staff for a great hospitality and superb experience. You were a great host. You are truly an asset to your company.Im sure to come back.