The St. Regis New York

We stayed at this property in late December 2022. We received an upgrade and we were totally in awe of our beautiful room - 2 bathrooms, living room, separate bedroom, large, walk-in closet, kitchenette. Our check-in process was smooth and the staff were very friendly and helpful. Enjoyed appetizers and drinks in the restaurant - decent service although they were short-staffed. This hotel no longer allows you to apply the $50 mandatory "service fee" to drinks at the bar but you can apply it to the restaurant, meals, the spa.

This past weekend we stayed at the St. Regis Hotel in New York for a pre Valentine’s Day weekend getaway. We had a great time, The hotel is expensive, but it fits into the category of ultra luxury grand hotels. We paid using Marriott Bonvoy points. They have courtesy house cars that will take you places. They have lots of staff. Every room has butler service. You push a button on your phone and they appear. Someone will hail you a taxi and another someone will load your bags into the trunk. The hotel rooms are huge compared to other hotels. The bathrooms are marble. The table lamps are controlled by a round disk you to turn them on off off. The lighting system is sophisticated. We have stayed here before and the best coffee we have ever tasted is the French press coffee brought by your butler at your request. Bonvoy members at our level get breakfast included because there is no concierge lounge. I am not sure if this is true for all bonvoy levels. Breakfast can be served in your room or the Astor Dining Room. The American breakfast runs $46. Your included breakfast is either the American breakfast or a $46 credit towards other selections. The level of service is amazing. We packed a picnic, which we intended to enjoy in the room. We asked our butler if they could provide plates, napkins and cutlery. He asked what time we wanted to have our picnic. At the appointed time, he rolled in an entire dining table with two places set on a white tablecloth complete with butter, rolls and a rose in a vase! There are negatives. The hotel has a $50/day destination fee. This can be used in the restaurant, but not the King Cole Bar. We learned that on our previous visit. We decided to have dinner in the restaurant. The $50 fee was applied vs. the bill, which is a good thing. However , you cannot combine and then apply the two $50 fees. It’s $50 that needs to be spent independently each day of your stay. This is a grand hotel. Tipping is part of the grand hotel experience. In my opinion. You tip everyone you encounter who does something for you. We tipped the butler when he collected the table, the person who cleaned our room, the bellman, the driver of the courtesy car and the doorman. This included our restaurant server too. As you can tell, we like the hotel. It’s an ideal place for celebrating a special event.

The St. Regis NYC continues to shine bright setting standards for the entire industry. The hotel boasts iconic, spacious and indulgent accommodations exalting the true definition of luxury. The experience is incomparable due to unparalleled service from its legendary butler team that takes guest services to the next level. Upon check-in, the front desk team was undoubtedly overwhelmed with a number of last-minute bookings and remained patient working to get guests placed in available rooms while consistently providing others with status updates. It was like watching a world-famous orchestra on stage. Its reputation and brand remains indisputable, from the front house to the back house, it is white glove treatment all the way. This is where luxury resides.