The Redbury New York

Hi booked our accommodation in the first half of 2022 for our trip in December 2022 only to receive no information just our booking has been cancelled. I have had to source other accommodation that is substantially now due to late notice more expensive,

I secured a reservation for December 2022 in early July 2022. At that time there was NOTHING saying the hotel was closed or that the reservation was in any way contingent on a reopening. Four months later, at the end of October 2022 my reservation was cancelled. No information as to why. I had to call and spend 10 minutes on hold only to be told that the hotel was closed and wouldn't be reopen in time for the reservation. Now I get to try and find a new reservation which will be harder and more expensive.

I took a contract to work at a NYC hospital and urgently needed a place to stay. I had called several hotels and was having difficulty securing a reservation for the amount of time I needed. Luckily, I found The Redbury on a website called Furnished Finders. I spoke with Kelsi. Kelsi was so helpful and quickly got me set up with a reservation for 2 months in a large room at a reduced rate. A day or so before I arrived to the hotel, Kayla, the guest relations manager, called and asked if there was anything that I needed for my room. I had never had a hotel go to that extend to personalize my room. She asked what drinks I liked. I told her I just drink water, so she provided my room with a mini fridge and a Brita water pitcher. She also provided a microwave. When I arrived to New York, Kayla welcomed me. The personalized service from the staff has been a standout feature to this hotel. I also love how everything I need is within walking distance of the hotel. Its close to the 6 train so I can easily get downtown or to central park to see the beautiful cherry blossoms. My sister came for a weekend visit and they welcomed her as well, even with a short notice she was able to get a nice room on my floor. The rooms are comfortable with soft bedding, lots of pillows, and a plush robe. This hotel goes beyond what I had expected. Once life returns to normal, I'm excited to return to New York with my husband, see a Broadway show, and stay at the Redbury.