The Oberoi Marrakech

I'm not sure I can string together words to accurately describe the excellence in service and the refinement, beauty and serenity of this property. The staff was warm, welcoming and accommodating, and each person went above and beyond to ensure that guests were comfortable and well attended to - and though this is naturally part of their job description, the sincerity in their every gesture was unmistakable. The only thing I would have done differently during my stay would have been to spend more time at the Oberoi exploring the grounds either by foot or on a bicycle (the hotel provides them upon request) and really slowing down to soak in everything this hotel has to offer from the spa to the library to the breathtaking views of the Atlas Mountains.

One of the best hotels we stayed in. We stayed for 6 nights, had the best personal service, excellent food, great comfortable room and bed, spotless all over. The management and staff are looking after each guest personally, making sure that all needs and requests are fulfilled. The hotel is amazing quality all over. The main building is stunning, the view from the main building to the olive orchid that the villas / rooms are located is breathtaking. The villa was spectacular, modern, spotless clean. The private swimming pool in the villa was amazing and we enjoyed coming back to the hotel at the end of each day after long and tiring walk in Marrakesh medina or excursions. Always welcomed personally at the entrance with a smile and good words. Although it is 15 minutes drive out of Marrakesh centre, the hotel offers a perfect clean Aircon shuttle each day in the morning and coming back in the afternoon to the centre of Marrakesh. Been before in other Oberoi hotels in India , but this one is one of the best. Thank you for making our trip perfect.

Fabulous hotel! Exceptional service, nothing was too much trouble. we only had one minor request over 4 days (replace a cold starter one lunchtime) which was rectified brilliantly. The pool villa was lovely - Spacious room, with outside Terrance and (relatively large) temperature controlled pool. We used the spa twice, and it was excellent - recommend the sultan hamman. Food and drink was fantastic - especially breakfast and the Moroccan restaurant. We used the shuttle once (runs 1-2 x daily) to the city, but really it’s best to use their preferred taxi (200 each way) for flexibility. He was brilliant. Yes it’s expensive, but as an exceptional hotel it was a great experience.