The Mirage Hotel & Casino

The inside smells like a water park, but I kind of like it? We didn't stay inside for long, and there's pretty much no theme to make the casino interesting, but the Volcano "Show" outside is fun to watch. It lasts about 5 minutes and goes off every night right on the hour from 7pm to 11pm.

Mirage was formerly owned by MGM, and I stayed at the hotel a few times over the years. It is now under new management by Hard Rock. Every aspect of the booking and customer service has changed - for the WORSE. My experience started poorly, just in dealing with the booking technology (which is horrible). I finally booked a room and received an email confirmation. But then, several weeks later, I randomly received an email that showed my reservation had been changed to a completely different room type that was smaller and only had one bed. When I called, their representatives kept disconnecting the call or passing me on to someone else. Finally, someone was willing to explain to me that they reserve the right to change reservations -- and in this case, Casino Marketing had arbitrarily decided to downgrade my room type. So, I gave up. I cancelled my reservation, and suffice it to say, I will never be booking at a Hard Rock property, ever again. My advise to you: just say "NO" to Hard Rock and the Mirage.

Stayed right before New Year's in 2022 - the same few days they were transitioning into new ownership with Hard Rock. The rooms are in dire need of update, which I'm sure is a priority for the new management. Paid top dollar for a large 2-bedroom suite during a holiday week and might as well have booked 2 connecting rooms (that's essentially what the hospitality suite is). Bathroom in the main room was enormous - they might consider making it smaller and converting that into a true 2nd bedroom to up the suite-game. Would have loved to have access to the gym before 8a (it's locked behind the spa doors) but it's Vegas, so I guess I can't be surprised. On property restaurants weren't bad - enjoyed dinner at the Mexican restaurant and appreciated having an early morning coffee option at Starbucks. Location is fairly central on the strip.