Following nine months of refurbishment the prestigious 5 star hotel Sina Villa Medici has a splendid new look. The entire hotel has been renovated and has become part of Marriott’s Autograph Collection as of 2017. This handsome heritage building, respecting the charm and the history of yore, continues to attract illustrious visitors as it has down the years.
On the ground floor the hall, the gallery and the lounge bar now have many 20th-century objets d’art, like the beautiful photographs representing Catherine de’ Medici and some details from paintings in the Uffizi Gallery created by the artist Marco Lanza for the Sina Villa Medici. The hotel, set in an incomparable lush oasis, has a garden and a swimming pool right in the heart of Florence.
42 Via Il Prato Florence 50123 Italy
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From the moment you enter you can notice that this is not an autograph collection! No Bellboy at the door, only a security man Looking at me and my preagnant Wife Taking the bags from the taxi and bringing them to the reception ( the gentleman was probably not hired to carry luggage but … Its a preagnant lady!) I thought It was something that happened at that moment but… for the all stay, i have never seen a bellboy at the door! The checkin was ok but i was not told Anything about what distinguished this autograph, i later saw It on the counter their “Mark”. Until today i Dont undestand Why the receptionist took a copy of our id and credit card without Asking for permission! Arriving to the room…. The smell of pipes was quite unpleasent during the all stay. Air filtres in the bathroom Where filthy. The wallpaper was in very bad condition! The bed looked made by a kid! No care of at least steatching the sheets. Dont go to the Gym!!! The machines are ok but the sauna and Turkish Bath smell bad. Fallen tiles and stains on the wall are absolutely discusting! There is no maintnence or care! The Breakfast was “funny” in the first 2 days. We where seated and we ordered some coffee and tea (that came at the end of the metal!) employees Where doing Everything but serving tables. The “best part” was the tea pot that came broken to the table,with a Piece of porcelain “flavoring” the water! The employees barely spoke English and the one that saw the pot, laughed and said Sorry! Regarding the bar, it is located on the meadle of 2 restaurants but there seems to be only one kitchen!!! You will see a circus of employees running through the bar, transporting dishes to serve guests. Wi-Fi has very slow speed in the room. Very poor quality! To end: The rooms need investment Housekeeping needs to be organized and trained Reception must be trained (needs “fresh blood”) Belboys should always be present hosting and assisting guests Maintenance department should be created or controlled The restaurants and bar… no words… Hotel has stopped in time! This hotel definitely needs someone ahead taking real care of the operations, training staff and urgently improving guest experience. The only Good part was the concierge Paolo. He was polite and knew is guests! I do not recomend this property until major renovations and staff training happens. Until then, stay at the westin! Its a pitty. The hotel has Huge potential!!!
This hotel is an oasis in one of the loveliest cities in the world. The front desk staff and concierge desk are extremely friendly and helpful. Taxis in a minute. Our room and open aired balcony faced the elegant pool and fountain. Harry’s Bar was just downstairs. I have never taken so many photos of furnishings in my life. Absolutely great detail to decor - old and new and very , very appealing in every way. The restaurants just down the street were wonderful with delicious food and a local grocery available within a minute walk Thank you for a fabulous stay
Beautiful hotel in a quiet neighborhood near the Santa Maria Novella church and convenient access to the train station. Our room was quiet and beautiful. We had a view of the sunset every evening. Our king size bed (hard to find in Italy) was so comfortable. The lobby is spacious and comfortable and there is a beautiful garden and a swimming pool! We had some warm weather while we were staying there and cooled off in the pool! :-) We also relaxed by the pool and had a lovely lunch and also ate breakfast and dinner at the hotel's restaurant, Harry's Bar. The staff was warm, friendly and so helpful. The concierge staff made museum and restaurant reservations for us and answered my ongoing questions with grace and good humor. I would stay there again in a heartbeat. Grazie Mille!