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Welcome to Shelborne South Beach, an original Art Deco gem dating back to the 1940s. With sweeping Atlantic Ocean views, stylish interiors, and elevated dining, our beachfront playground brings the best of Miami Beach to an unbeatable address on Collins Avenue.
1801 Collins Avenue Miami Beach Miami Florida 33139 USA
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Location
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Rooms
Service
Value
Cleanliness
cindygS6151KA
March 2023
Third time staying here and never again. We paid extra for a balcony room, they stuck is in one facing buildings, mold in shower, room smells like mildew, garbage under furniture, bathroom not stalked with linens, bedding had stains. Baseboards broken and cracked, all glass had hand prints and smudges. Dave’s cafe 2 woman they’re extremely rude thinking that guests do not understand their language when clearly they were complaining they wanted a bigger tip than the 20% they are already getting. Front desk charged us twice on resort fee and said it should fall off credit card no need to fix. The pool staff and beach staff 5 stars!!!!! The room and others mentioned never again.
Tiffanymgreskamp
February 2023
Lovely, clean, professional. We had everything we needed for our entire stay. The view was beautiful and the room was incredibly comfortable. Beautiful hotel! The experience at the beach was also great. Very friendly staff and bartenders. Nice pool with live DJ. Will be back!
N4021QEmercedess
February 2023
I’ve been to this hotel several times already for events organized by someone who has chosen this place over and over again because their grandmother used to frequent the Shelborne and it’s hard to argue it but the service has been terrible every time. We rented 2 town houses and long story short, they are falling apart. One has a kitchen the other doesn’t. The mattresses all have nasty stains on them and sink in the middle. We were there for 4 nights and never had toilet paper replaced. Don’t be fooled by the pool pics. It’s not that big and half of the lounge chairs are reserved for the cabanas even if people never show up to them. So sadly you have to stair at empty chairs for the entire day lol. Last but not least, the STAFF. At check in we had a staff member just walk away without finishing the process. Nothing out of the ordinary was asked of her. The coffee counter staff can’t be bothered, they will blatantly roll their eyes at you because you asked for coffee in a cup. The pool staff ignores you while they chat with coworkers. The one nice one we encountered charged us the same bill 4 times. One nice thing I remember from the previous visit was that the food was good. This time the menu was ok. How this place has any stars is beyond me but this is absolutely not a 4 star hotel.
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