Welcome to Shelborne South Beach, an original Art Deco gem dating back to the 1940s. With sweeping Atlantic Ocean views, stylish interiors, and elevated dining, our beachfront playground brings the best of Miami Beach to an unbeatable address on Collins Avenue.
1801 Collins Avenue Miami Beach Miami Florida 33139 USA
Price / Night
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This is not a four-star hotel. The lobby area is attractive but that’s where it ends. This hotel has the veneer of luxury but it’s more in line with a property that needs major upgrades and transparency from management. Rooms: I was initially put in an ocean view room that must have been renovated in the 1980s. Peeling paint, a dank smell and bathroom that barely fit one person. It was the worst room I’ve ever seen. I complained and was initially told nothing could be done. Later, I got moved… but the fact they would even put anyone in that room is offensive. Beach: The hotel is near the beach but their amenities are bare bones. The beach chairs are old and rusty. When you look over and see the chairs of the hotels next door, it’s sad. How they charge a “resort fee” makes no sense. Spa: Guys and Girls spa is dark and run down. I went to book a service and was so creeped out I left. It has terrible reviews online, so read those. Location: This is the hotel’s biggest pro. You’re right on Collins and there’s a decent amount of stuff in walking distance. Construction: A new hotel is being constructed next door. Expect construction noises during the day. The property should be telling residents this in advance. My room looked right into the construction — so needless to say, my view was awful.
Customer service was good but def not worth the price. Rooms had a damp muggy smell, paint was missing in places, vent was covered in dust, room was never vacuumed, only one trash can, no exhaust fan in the bathroom. One night we didn’t even have hot water. Shower size was great. Poor caulk around the shower and sink faucet cover was loose. Lobby area was quite nice. At the beach there was a small area for Shelbourne guests so everyone was packed in like sardines. Blinds did not go all the way so light came in.
I just wanted to tell the management of this hotel that they're doing an amazing job! Your employees are excellent, Iara, Ramiro and Geronimo helped us a lot! You're garden looks amazing and your employees at the pool and bar treated us so nice as Mica & Kevin! We'll definitely be back next February.