Sensimar Minos Palace

If you’re reading these reviews then you are considering staying at this hotel. The first thing I’ll say is don’t consider any longer you have just found the most incredible place in the whole of Greece! My wife and I wanted to celebrate our 20th wedding anniversary in style & luxury so deciding where to spend it was a big decision that had to be right! WOW, what an incredible experience we’ve had, from the very first email I sent asking multiple questions right the way through to our last day, nothing as been too much trouble. Every member of staff is professional, friendly and clearly have a passion to be here. It doesn’t matter who is is, from the front desk,waiting staff, bar staff, chefs, housekeeping, management, pool cleaner (I’m sure I’ve missed departments out) everyone has a smile, with a friendly, professional approach which makes the hotel an extremely nice environment to be in. The hotel itself is stunning, spotless, comfortable with outstanding views, a real 5* experience. The room was beautiful, lovely decor with some really nice touches and kept immaculate by housekeeping everyday. The food was tasty and plentiful with lots of choices and the dining area was constantly being cleaned and squared away discreetly by the staff. We had a private dining experience in the herb garden one evening which blew us away. There was a slight chill in the air that evening which my wife a little concerned it may be too cold, we had no need to worry, when we got to our private table there were blankets and a patio heater to ensure our experience was perfect, and absolutely perfect it was, from the excellent service, dietary requirements taken care of and amazing views. I could simply go on and on about this whole experience being perfect and as a couple who are fortunate to travel extensively I can honestly tell you this whole experience has been one of, if not the most special one we’ve ever had. Thank you Minos Palace and a massive thank you to all the staff who make it all happen. We will be back soon

Most beautiful hotel I’ve ever stayed in. The gardens were incredible and the staff so helpful and kind. The hotel has a little beach with a beach bar and little ledges all round the cliff with sun loungers. Each one is very private and has fantastic views. Would love to come back!

First time in Crete and loved the island. After 1 quick stop in Heraklion we travelled to this beautiful hotel and wow what a hotel! As soon as you walk into the reception area you are greeted not only with smiles from staff but a view of the pool and sea beyond, just so welcoming. We stayed in a Junior Suite with sharing pool and again the room and views were just stunning! Breakfast was great, we only eat once in the evenings and that was very good with loads of options for even the fussiest of guests! The only small negative if you can call it negative is the pools are pretty cold but a short walk to the private beach and you can swim in the warm clear waters. Would certainly love to return in the future to this fabulous hotel. special mention must go to just about every staff member we met all were very helpful and always had a smile on their faces:)! Well done!