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Hotel Overview
Secrets Akumal Riviera Maya, ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal, fuses elegant and original design with nature’s elements. With a name meaning “place of the turtle” in Mayan, this AAA Four Diamond resort is renowned for its beautiful beaches and green sea turtle population making this oasis a premium snorkeling location. Stunning Akumal offers adults a charming, picturesque hideaway including winding walkways, secluded pools and our world-class spa offering innovative and indigenous therapies, all complete with an exceptional Unlimited-Luxury® experience.
Check-In
15:00
Check-Out
12:00
Address
307 Carretera Federal Chetumal Puerto Juarez Playa Del Carmen 77780 Mexico
Hotel Rooms & Suites
Sleeps
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Hotel Reviews
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Location
Sleep Quality
Rooms
Service
Value
Cleanliness
January 2023
Just WoW!
We stayed in one of the Vacation Club suites, and it was fabulous. The room was beautiful and clean, the water was amazingly hot, and we loved that there was a tub on the balcony. You can select what pillows you'd like, and the room service was great. All of the staff members were attentive and kind, and our stay was quite relaxed. We enjoyed the daily and nightly activities and entertainment, but also appreciated that it was quiet around 9 pm every night. The spa facilities were beautiful - make sure to show up several hours prior to any treatments you book so you can fully utilize the hydro pools, sauna, and various showers. Even just a nap in the waiting area was fabulous! I didn't make it out into the ocean, but I was told you can also see lots of sea turtles snorkeling not too far off the shore. Highly recommend this beautiful and welcoming resort!
January 2023
Outstanding Staff at a beautiful resort.
During my stay at secrets on my very first day, I tore my Achilles tendon playing volleyball. My vacation is not what I expected, but the staff at the resort made my stay for the next six days quite enjoyable. This was the only secrets resort that I was still lost on my last day. It is such a lush beautiful lay out, which always keeps you guessing and it seems like you always see something new every day.
January 2023
Honeymoon 2023- amazing resort and staff
We have just returned from 10 days for our honeymoon and cannot fault this resort! The grounds and all of the resort are beautiful, with a really tropical feel. We stayed in one of the swim out rooms which we loved- the room was really modern and cleaning staff kept it looking amazing throughout our stay. We enjoyed the entertainment & shows and felt there was a really good range to suit everyone. The food/ drink were also amazing and we tried and loved all the restaurants. What really made our honeymoon so memorable was the staff and service. Every member of staff was extremely friendly and helpful throughout our stay! A special mention to Arturo from the Mexican restaurant as well as Antonio (pool concierge) who were both really amazing and went above and beyond for us. And also a huge thank you to Nassar who was our building concierge- not only did he make sure we had everything we need but he even provided us with some surprises like room decor and a private breakfast on our terrace when he learned it was our honeymoon- making it so extra special for us. Would highly recommend secrets akumal and hope to be back!
Map
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