Sanctuary Cap Cana

We had a great trip to The Sanctuary! Staff were extremely friendly and the resort was very clean. Food options were also exceptional. Special shout out to Dilson and Dionis on the beach, Oscar, Ricardo in the Steak house, Juan Francisco at Capriccio and finally Maria in Csabebella. Would not hesitate to returning!

It really is hard to put into words how amazing Sanctuary is. I have been a few times, but this time I brought my daughter, who is finally old enough to go to an adults only resort. I have been bragging about it to her, and this time she got to experience it for herself. The grounds, beaches and water are all beautiful. But that is not what makes it so special. What makes it special are the people who work there. My previous trip to Sanctuary at the end of last March (2022). When I went down to breakfast the first morning I was there on this trip, which was February 26, 2023, the two ladies who were working the breakfast check in, Ginnette and Yaniris, both remembered me and remembered that I was gluten free! I was stunned - it had been a year and they still recalled not only my face, but the allergy I had. As I walked into the buffet area, another worker, Lourdes, ran up to me gave me a hug and asked, “Would you like your gluten free bread?” Again, I was amazed that even after not seeing me in a year, she remembered me and the intolerance I have of gluten. The other wait staff at breakfast was also wonderful. One waiter, Yery, even remembered how I like my mimosas! The other staff who took care of us all made us feel so very special. Bienviedo was always smiling, Waner would notice as my mimosa was glass was nearing empty and would make sure I had another right away. Our last morning there Jeffery and Juan Francisco brought me two mimosas - one made with rose and one with regular champagne, just in case I liked one better than the other. Eliezer and Yonathan also took great care of us. I was excited to be able to see Maria again, who made me feel so special the last time I was there. I asked to see pictures of her family, and was able to get a small glimpse into her life. Our first night there we had dinner at the steak restaurant. There we were waited on by Omar, who treated us like royalty. My daughter asked for just water to drink, because she really doesn’t like alcohol. Omar made her a special non-alcoholic drink, which she thoroughly enjoyed! During our time there, anytime he would see us, he would make something special for Alyson and always kept my wine glass full. Yaris waited on us one time at lunch, but when she would see us again, she remembered Alyson’s name. Dionis waited on us on the beach, was always cheerful and up for any odd smoothie or drink we would ask for. As amazing as everyone was, Emilio has a special place in our hearts. He treats us like family every time we go, even when he is not assigned to take care of us. He embodies what makes Sanctuary stand out as the best resort I have ever been to. I know I have listed a lot of names, but each and every one of these people work so very hard, have great attitudes, and genuinely want to serve others. I have never experienced a place like Sanctuary, and my heart already longs to return.

We stayed at Sanctuary for 6 days and 5 nights in the Castle. Our stay was great. All of the food was amazing, the entire resort was clean and safe! The entire staff took care of us from start to finish and we had the most attentive butler, Dawar! Definitely recommend this resort if you are traveling to Punta Cana!