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Hotel Overview
Dive right into an all-inclusive family getaway in paradise at our luxury beachfront Montego Bay resort. Spend quality time together with activities and adventures for all ages, from water sports and nightly shows to creative cuisine, poolside cabanas, a lazy river, and more. Indulge in spa treatments, dance classes, and beachside lounging while your little ones find their fun at our kids and teens clubs.
Check-In
15:00
Check-Out
12:00
Address
Highway A1, Mountain Spring Trelawny Falmouth Jamaica
Hotel Rooms & Suites
Sleeps
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Price / Night
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Contact For Exclusive Rates
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Hotel Reviews
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Location
Sleep Quality
Rooms
Service
Value
Cleanliness
March 2023
The worst
Having travelled extensively since 1974 (only the second time to the Caribbean) I can honestly say this is the worst hotel we have ever stayed in ,The hotel is run on a shoe string,every day they run out of something from eggs for breakfast to beer in the bars straws for cocktails butter for toast in the restaurant and everything you can name at some point, the only thing they don't run out of is sun and sand . We came with TUI and are surprised they have this hotel on their books it is run down needs closing down and investment to bring back to a standard fit for purpose.
March 2023
Terrible staffing in the buffet area. Running out of plates, cutlery, glasses and food .
Staff giving you attitude for grabbing your own cutlery, .glasses and napkins while doing their job . When have you ever been to an all inclusive and ran out of beer, rum cream, tonic water, gin and red wine honestly??? Lifeguards not at their posts most of the day and guest have to save someone from drowning. This is not acceptable by any means . Management needs to get control of the situation and deal with it . I complained with other people at the resort as well and it was like talking to a brick wall. The only thing that made my holiday were the people I met and made friends with . Oddet and Jerome our bar tenders kept us laughing and smiling
March 2023
Here at moment
This is a 3 star hotel and offers 3 star accommodation etc. I was worried about this place due to reviews. I really didn’t need to. the setting is very pretty, beaches lovely and grounds nicely kept. Rooms are dated but have everything you need. I don’t understand how older furniture affects quality of holiday. Our room is very clean and huge! Food is plentiful and good quality. If you aren’t fussy you will find lots you like. If you are fussy like us it’s wee bit harder but they have s restaurant doing burgers etc at lunchtime. Breakfast definitely includes English stuff. No queues at bar really. Sometimes they run out of things. But loads of alternatives and cocktails are lush. Weather is fab. Some staff are lovely and some just about ok. We find everywhere very clean as we move about the hotel. It has noisy and quiet pools. Quiet pool is very chilled. Never more than 2-3 people in it. We are having a lovely time. I think if you accept it’s 3 star when you book it you won’t be disappointed. I would give it 3.5 as more pluses than minuses. I
Map
Size
Sleeps