The Royal Mansour can be counted amongst the few establishments in the world that defy hotel excellence. Just a few steps away from the famous Jemaa El Fna square beats the heart of the Marrakesh Palace, offering travellers the unique concept of a medina within a medina. Each area has been designed to intuitively take guests on a sensory journey. Take a step into the secret and sumptuous history of one of the most beautiful hotels in the world.
Rue Abou Abbas El Sebti Medina Marrakech 40000 Morocco
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This was our second visit to the Royal Mansour. We had planned to come back in 2020 but everything shut down because of covid. We decided to go back to celebrate my birthday . The hotel and grounds are exquisite and beautifully maintained Even the “smallest” accommodation is a three story riad with every comfort that you can imagine. It looks like what you see in a palace or a museum Every detail is perfect the tiles, the ceiling, the furniture. The complimentary sweets, fruit, wine and flowers waiting for us in the room were lovely. The bed was very comfortable and the pillow menu has an wide selection. The tub was huge and shower was invigorating. The toiletries were of the highest quality and were replaced during the twice daily room cleaning. The breakfast was delicious - everything is brought to your table you are not going to a buffet picked over by other guests. The bread and pastry basket, fresh squeezed juice and delicious coffee all wonderful. Lunch and dinner was also well prepared, delicious and reasonably priced for the setting. The gym is well equipped, spotless and towels water fruit and everything else you need for a great workout are provided. Both the indoor and outdoor pools sparkled and were at the perfect temperature. But what really sets the Royal Mansour apart is the staff and the service that they provide. On arrival our riad wasn’t ready and we were offered a lovely complimentary lunch. We had a few minor flaws but they were handled by M. Ayoub who resolved everything ! I mentioned my birthday and the waiters sang happy birthday at breakfast with a delicious cake. Champagne at dinner What a treat! M.Ayoub and Audrey the concierge were both incredibly kind and efficient and really made our visit perfect. In fact every single person we came into contact with was friendly, warm, caring, concerned, helpful and provided outstanding service. It was really the best birthday ever. Icing on the cake was when we had to catch our flight at 5 am and we were presented with a beautifully wrapped care package for breakfast as we got into the Bentley for the short ride to the airport. Our driver contacted the fast track guide at the airport. Absolutely the best departure from a hotel EVER! Thank you M. Ayoub and everyone at the Royal Mansour for an absolutely perfect stay. We will never forget it and can’t wait to go back!
Absolutely pure perfection. Hotel is absolutely beautiful , impeccable services, Riads are pure luxury . Housekeeping and Butler were simply perfection. Magnificent in every leve!! Opulence and excellence at it best . Thank you for an amazing stay .
Royal Mansour is the most beautiful hotel I have ever stayed in. The service was exceptional and the 3 floor riad is bursting with the finest detailing, one-off furniture and the most exquisite accessories. The Royal Mansour is uber-tasteful.