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Hotel Overview
The Hotel Riu Palace Costa Mujeres, located on the edge of the BahÃa de Mujeres beach, has extensive facilities, with free WiFi connection throughout the hotel and the best 24-hour All-Inclusive service so that you can enjoy your vacation to the fullest. The wide gastronomic offer, the fun entertainment programs and the exclusive service of RIU Hotels & Resorts will make your stay unforgettable.
This all-inclusive hotel in Costa Mujeres has more than 600 rooms equipped with the best services, such as a minibar, beverage dispensers and a balcony or terrace. In the Hotel Riu Palace Costa Mujeres facilities you will also find 5 swimming pools, two of them with swim-up bars, so that you can enjoy refreshing baths after your relaxing moments on the sun loungers in the solarium area. And if you want to put your feet on the sand, we offer you a reserved area on the beach with hammocks and umbrellas.
Check-In
7:00
Check-Out
12:00
Address
Costa Mujeres Blvd Cancun 77400Â Mexico
Hotel Rooms & Suites
Sleeps
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Hotel Reviews
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Location
Sleep Quality
Rooms
Service
Value
Cleanliness
January 2023
January Trip
Very nice resort. Rooms were 4 out of 5, tub in middle of room was not ideal for us. Pools and beach were awesome. Service was excellent. Buffet was very good with lots of selection. Specialty restaurants, we went to four. Italian was good, Mexican was okay, but the steakhouse and Japanese were disappointing
January 2023
Wynn
Excellent resort for all ages. Love the 3 foot pool bar pools. Food quality was very good at the venues we visited Italian, Mexican and the Buffett for all three meals was as good as at higher priced resorts. The entertainment staff were excellent offering water sports and fitness. We loved that club 24 had breakfast for early morning departures. Most resorts do not offer this. Overall we will be back at Riu Palace Costa Mujeres
January 2023
Don't use a nickname for any of your booking.
4 day vacation was trash because I used my nickname in part of my booking, but used all my proper legal names to travel/check in, yet they wouldn't recognize it, even though i had printed confirmations to show that i go by both names. Hotel gave us a hard time, charged me for a nights stay (until we could sort the matter out), they promised a reimbursement...yup, got that reimbursement Jan 25, only $40 CDN short my original payment. I had to run circles getting in touch with Expedia to have them help me sort the name thing out. Not impressed that they asked for us to pay for the 1 nights stay in CASH - first they asked for $650 USD cash, and when I said no, they brought it down to $320 USD cash. I said NO, and told them I would pay for this room on my credit card with a receipt. The entire trip had already been paid for, i had my passport to show them who I was as well as printed documentation showing both my names. So it really wasn't much of a vacation. Then i get screwed over on my reimbursement! It's literally not worth going back to them to fight over $40 CDN so I'm going to tell people how things were handled by them. I feel like if there is any way they can con you out of something, they will try. Good luck.
Map
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