Rio All-Suite Hotel & Casino

Rip off city. They let the vendors screw you good. Breakfast for my wife and I, 69.00. The hotel after I wanted to stay another night charged the resort fee again for the room. Stay somewhere else!!! Waited 40 minutes in line to check in. If you want to check in early they rip you again for that. They should wear mask.

Their checkin is always a nightmare. Always! I checked in early online and when I got there went to a kiosk. They have about 8 kiosks and maybe 5 are working. Sometimes they have an employee helping people at the kiosks but not this time. My credit card did not work so I went for help at the registration desk where there's a line of 30 people (this is a Tuesday at 4:30). When I told them my credit card did not work they said get in line. Did not want to do that so tried the kiosk process again. This time it worked but when it printed out info like my room number and how to get there, the printer was low on ink so the left half of the page was blank. Again went to registration desk and they gave me my room number. If they had one employee helping people checkin at the kiosks their registration line would be much shorter and everyone would get checked in faster. And, also, they need to repair the kiosks when they break.

We were driving through Vegas for a Friday night stay and rooms were very expensive. I read recent negative reviews about the Rio, but we decided to see for ourselves. We checked in on our phone for 4pm. At 4:01, we received a text saying our room was ready. We went right to the kiosk and we had our keys within a minute. There were several working kiosks. The check-in line was very long. The room was much larger than your typical Vegas room. We usually stay on strip, but we would stay here again. The staff was friendly and helpful. Parking was convenient. Cocktail service was good.