Combining luxurious textiles and iconic Biedermeier furniture with modern amenities, our rooms and suites provide beautiful havens of comfort and restfulness. 156 rooms with French balcony, 39 suites, all with balcony, separate living room, and city or courtyard views.
49 Charlottenstrasse Berlin 10117 Germany
Price / Night
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One of the best hotels I have ever stayed in. Sounds trite, But you have to experience it to understand. Everything is what you'd expect from a 5 star establishment. We found the location to be especially ideal. You can walk almost everywhere. And, to places you can't walk easily to, Transit is a block away.
The hotel location is excellent in walking distance from many of Berlin’s landmarks. The staff is very polite and always willing to assist. Communication with reservations for some special arrangements was perfect with prompt responses. The cleaning and the housekeeping services was outstanding. The room was very comfortable with a very spacious bathroom. Breakfast includes a great variety of food for any dietary habits. No need to look in the neighborhood for restaurants as the hotel’s restaurant offers a variety of options of an excellent quality! Highly recommended!
The Regent Berlin is a very nice hotel with less than stellar service. The rooms are quiet, good sized and have nice beautiful marble bathrooms. But the service is definitely not 5 star. Upon entering our room for the first time, we walked in to find a gentleman in the room lying on the bed watching TV. We were all very startled by the situation. It was humiliating! We went back to front desk and were told "that the room should have been empty". No apologies offered at all. We were just given another room which they said was a upgrade, but it was the exact same room. We were later told by the hotel bartender that it happens often, which I find appalling. When I emailed the manager about the situation, I got a canned email about how he apologizes "for not meeting my expectations". Really? Doesn't every guest expect to check into an empty room and not be humiliated by walking in on a guest? The concierge service is also less than stellar. They didn't make the reservation I emailed about 2 weeks prior and when I asked for restaurant recommendations, they could only offer a pre-appoved list. They also knew nothing of the restaurants that I was interested in. We are AmEx Platinum members and the reservation comes with some perks which they are supposed to explain at check-in. The front desk staff didn't mention ANY of them and seemed confused when I asked at a later time. All in, I'd think twice about staying here again. There are other 5 star hotels in Berlin that probably take care of their guests.