The Ocean Spa & Wellness is the perfect place to put aside all the tensions of the day. Simply booking with us entitles you to 90 minutes free of charge. 3,000m2 of space and views of Pollença Bay, the extensive services include facial and body treatments and personalised massages adapted to your needs. Guests can also relax in the pools adapted to your needs, making PortBlue Club Pollentia Resort & Spa a must-see destination.
Km. 2 Carretera Alcudia-Pto Pollensa Mallorca 07400 Spain
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This was a repeat trip to this hotel. Club Pollentia has beautiful grounds and location. Great for a quiet, relaxing break and as a base for exploring the island of Mallorca. Looking forward to my next stay.
Lovely holiday and hotel great. We had all we needed from lovely and attentive staff to great food, great weather and clean. It takes time to keep up the maintenance but the above made up for it. I would return back.
Maris Room H13 - more 3 star rather than 4 star The positives Decent shower, air conditioning and a lovely view of the Tramuntana mountains. Rooms have a fridge, safe and kettle (but no cups or tea/ coffee) The negatives constant traffic noise from early morning till late at night The furthest block from everything, No sun on the balcony at all in October Housekeeping very poor, top sheets pulled up and left untucked but bottom sheet left rumpled up, under beds dirty and in the corners, balcony was so dirty the one day we come in when it was wet we left a trail of black footprints on the bedroom floor We had staff staying in the room next door, below us and across the passage – they came back late and were very noisy getting ready to go out shouting to each other, banging doors and scraping furniture. They then returned about 5am and made lots more noise. We did ask to change rooms on our second night but there was a very limited choice available unless we wanted to pay 200 euros to upgrade. RESTAURANT The positives Lots of choice for breakfast Lots of salads and fruit in the evening A Mallorcan table with local specialities to try The negatives The hot cooked food was disappointing and labelling was very poor and often missing completely The coffee machines in the morning were good but totally inadequate for the numbers. They were constantly needing serviced (emptying the grounds, topping up the beans, adding milk). If all 3 machines were working they just about coped but as soon as one needed servicing the queue snaked across the room and the staff seemed oblivious to this and had to be asked constantly to fix the machines. Queuing for 10 mins for a cup of coffee is totally unacceptable. One machine was out of service for several days. Stomach bug We picked up a stomach bug and suffered from vomiting and diarrhoea for the second half of our holiday. We only ate at the hotel so we suspect we picked the bug up from the hotel. When we reported it to reception we were told there was a virus going round but we were the only ones to have it in the hotel. Needless to say this rather spoilt our holiday and we were very worried about how we would manage the journey home. Great location to go cycling from and excellent cycle hire on site No shops or bars/restaurants in walking distance but an excellent local bus service Adult only pool The ducks outnumbered the humans in the pool and the side of the pool was covered in duck poo which was not very nice We were unable to use the spa facilities as you had to book and we felt unable to do so due to feeling unwell so cannot comment on them There are loads of mosquitos so take spray and cream etc.