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The finely decorated interiors of the Palazzo Caracciolo MGallery by Sofitel will make you feel the thrill of staying in a 13th-century stately home. Its charm is combined with the comfort of modern furniture and the services offered to customers. The intimate atmosphere will make your stay unforgettable, while the proximity to the old town will allow you to visit the most iconic places of Naples. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples’ past and explore the antique shops on nearby via Foria.
112 Via Carbonara Central Station Naples 80139 Italy
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floppyhatgigglinggal
September 2024
Valerio greeted me as I got out of the taxi on arrival and has been fabulous my entire trip! He was just the beginning and the front desk was wonderful! The servers have been great (well maybe the bartender could have been better). My room is on the third floor on the street and the only noise I have heard is an occasional siren from an ambulance! Planes fly over us and I don’t hear a thing! The room must be soundproofed! The food and drinks have been better than good! The hop on/hop off bus stop is right in front of the hotel so of course I did that! Would I stay here again? Absolutely!
MrBodyDefining
September 2024
The hotel staff was sooo nice when I checked it even though I got in later than expected. There was a bellman who was here to help with my bags and show me to my room, which I think was waiting for me to come since I saw him leaving right after he helped me. Felt so special. As a Diamond member with @hilton Honors, I was given a complementary upgrade to this King Junior Suite. When I walked I the room, I had not 1 but 2 notes in my room welcoming me as a Diamond member and for my birthday. I was also given a complimentary basket of fruit and a little trinket as well. The tub is deep enough to soak in, and it has a rain shower, which is my favorite, and the water pressure it top tier! Showers with not great water pressure are the worst, lol Having 2 levels is always so dope, which gives you lots of options for relaxing and unwinding after a day of exploring. The restaurant in the hotel is fantastic for all meals. I had all 3 meals during my stay and was not disappointed at all. The hotel does not have the biggest gym, but when you know your way around a gym, you don't need much. So what they had was enough for me to still get it in. They have this Wellness Lounge area, which is a unique feature that I have not seen in a lot of hotels. It is a spa type space that can be booked just for yourself depending on which package you choose. The customer service, room, and hospitality, I would recommend this property to you. It's also walking distance from so many shops, restaurants and the central train station.
R9819GLlaureng
August 2024
When we arrived there was a slight mix up with the room booked (issue with the agency we booked with, not the hotel), however, the staff were really helpful and quickly managed to sort it. The hotel was beautiful, the room was very spacious, and the breakfast was also very nice. We really enjoyed our stay and would recommend the hotel to anyone visiting Naples!
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