Oleo Cancun Playa All Inclusive Boutique Resort

Super friendly staffs, they greet to you all the time through out the whole property. Bartender Raul was the best- he made the perfect drink that suit our taste. Clean room with AC that can set to low temp and shower water is hot. The only not so good part is the Japanese restaurant on site that other than the coconut dessert everything else taste only so-so and we had to wait long time to get our food that day. So the next day we go to other restaurants on property. Overall enjoyed the stay and the fantastic atmosphere they offered.

My husband and I just returned from our honeymooon at Oleo and we had a great time! It's a smaller hotel so it's great if you're looking for a more intimate, less spring-breaky vibe. The hotel itself is beautiful - we got the inspira junior oceanfront suite and the view was worth easily twice what we paid for it. The room and bed were very comfortable. If you get one of the oceanfront rooms make sure you bring a face mask. The sun rises over the ocean so it will be BRIGHT in the morning, even with the drapes shut. All of the staff was extremely helpful and nice. My husband speaks fluent Spanish so we didn't have any trouble communicating with them, but I don't think I would have had much trouble if he wasn't there. A few special shout-outs: Kevin gave us a wonderful welcome by helping us up to our room and explaining the various amenities of the resort. Jonathan in the pool bar is the best! Super friendly, and remembered my favorite drink the next day! Jose and Rodriguez were the servers working the beach chairs and they must walk like 10 miles a day, they work so hard! We never had to wait long for a drink or a plate of food, and they repeatedly came by to check on us and make sure we had everything we needed. Bernal was our poolside server and hunted us down with the plate of tacos we ordered even though we moved chairs. Marcelino, our server at the Japanese restaurant, was extra attentive. The food was better than I expected given it's an all-inclusive resort! Both dinner restaurants had great food and great views. The breakfast buffet was good as well, especially the freshly made tostadas. I don't eat meat and there were plenty of options for me at all of the restaurants. The only two downsides: The walls are a bit thin so there's not too much soundproofing - we could hear the neighbors' television and if there was anyone in the hallways it was a bit loud. The other con is they have signs telling people reserving chairs with towels isn't allowed, but everyone did it anyway. So if you get down to the beach or pool after 8:00 you're just out of luck unless you feel comfortable moving someone else's stuff. We saw one pair of chairs just sit there unused for three hours before the people came to use them. There should be a way to enforce the "no reserving chairs" rule. Other than that, a wonderful stay! We'll definitely be back if we ever return to Cancun.

Pros: The food at the two restaurant options we tried was very good. The bed was very comfortable. Shower was pretty good, nice amenities. Overall, staff was nice. Cons: We were escorted to our room and given a grand tour (including instruction on how to turn on the shower...all for a price, of course) while our friends who arrived with us were left to carry their own bags and find their room on their own after waiting patiently after check-in and being ignored by multiple staff members. Within 15 minutes of being taken to our room, exterminators knocked on the door, wanting to come in to spray for cockroaches and mosquitoes. Why wasn't that done done during the previous hour we waited on site for our room to be ready? It was very uncomfortable as we were in the midst of changing clothes to go to the beach/pool. The wet chemical spray was on the tile floors all around the room, in front of the windows, and at the foot of our bed right by our bags and shoes. Better than roaches I guess, but ewwwww. Once we made it to the pool area, I requested a drink, only to be told they were out of Diet Coke. And out of water. So much for all-inclusive. I was offered orange juice that wasn't actually juice. Back in the room at night, we weren't able to sign in to any of our streaming services or connect our own device to stream. It seems that all the necessary functions on the remote were disabled, so our only entertainment options were local Spanish TV and the one movie we could find in English. We hoped to enjoy the jacuzzi in the morning hours before it got hot outside (the wind was cold!) but the water was only bath-water temp. Apparently, if you'd like to have a chair to sit on in the pool or beach area, you have to get up early and stake your claim with towels and other belongings. By 8 am, nearly all chairs were "taken" even though hardly anyone was actually there. We were kind of glad we were leaving after only one night and hadn't banked on spending the next day at the resort. Otherwise, we likely would have had to do it without chairs and would have opened ourselves up to more disappointment.