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The world’s first ever Nobu Hotel at Caesars Palace is a luxury infused, celebrity-driven exhibition. And its guests? We can’t quite put our finger on it, but well, let’s just say they have a certain je ne sais quoi, not to mention great taste. Immerse yourself in luxury that emerges at every turn, every texture, and every amenity.
Welcome to Nobu.
3750 Las Vegas Boulevard South Las Vegas Strip Las Vegas Nevada 89109 USA
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Tmfried
October 2024
We were upgraded to Nobu. The check in was seamless. The front desk personnel were very friendly and the room was fantastic. It was so quiet which is rare in a casino environment Will definitely recommend this to friends
gillianp111
October 2024
It started fine, checkin was fairly routine and we had a seamless experience, but for what was supposed to be Caesar’s top choice offering it fell short in many service related areas. Overall the front desk staff was nice, but the service staff was severely lacking. Room service breakfast was brought promptly and on time, but the dishes were cold and some of the items were expired and not as described in the menu. They tried to pawn off Mrs. Buttersworth as real maple syrup, but it was expired and congealed and stuck to the container after opening it like solid jello. So we tried calling for replacements and they brought honey. Then we called again and they just did nothing. The best they offered was 50$ off the bill as a resolution. Which honestly they should have just comped the whole thing, but I didn’t feel like pressing the issue. The second issue was when we requested the room to be cleaned they took almost 12 hours to make good on the request instead of getting on it within a reasonable amount of time. This review is again tempered with the expectation of service for an ultra luxury stay - would not have the same expectations if we were staying at Circus Circus. They also just left a plastic bag of towels in front of the bathroom door instead of restocking the towels. Finally, we called on Sunday morning to have late checkout on Monday. We confirmed with two separate people over the phone only to have them call us around normal checkout time while very rudely saying that we needed to be out at 11. They then knocked on our door and we had to remind them that we had late checkout even after thinking we had resolved it over the phone after the rude call. They also locked us out of our room while we were getting our spa appointment and we had to wait in line to get access to the room during a huge check in rush. After bringing these items to their attention they did waive the late check out fee and gave us a 50$ credit on the food, but with this being the Nobu property, you’d thing they’d just comp the entire breakfast since that’s pretty embarrassing for a chef of that caliber. Additionally, while waiting for our bags I was offered help by the nicest new associate. He was being monitored by a manager who thought I was out of ear shot. After assisting me with bell checked bags the manager began berating the associate with critiques on his tone with me, which was perfectly fine and quite honestly came off as racist.
ErieJake
October 2024
Luxury, clean and turndown service, superb Finally a Vegas property where the employees make you feel welcome and comfortable.
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