Mystique A Luxury Collection

Where do I begin with this absolutely amazing stay and experience. First of all the location speaks for itself with the insane views (this is by far the nicest hotel in the area and on the entire island - we drove it so we know!). From before we arrived, the hotel concierge and staff were extremely helpful in planning our entire stay regarding transportation, dinner arrangements etc. Special shoutout to Marios as we entered he helped plan all of our dinner reservations and upgraded us to a nicer suite (since we are Mariott Titanium Elite Members). They provided us with multiple comps throughout the stay as an elite member including champagne, free daily breakfast, various foods and treats. The food at this hotel was excellent. The daily breakfast was super healthy and fresh which I appreciated (love the banana split yogurt and the avocado toast!). The poolside service was excellent both bar and food. The pool is beyond beautiful - the entire property has been taken care of really well and super clean and elegant. The bar staff were very funny and made our stay extra special throughout. The room itself was so unique and beautiful, like sleeping in a true cave - we slept amazing every night with the cave features and super comfortable bed. So quiet! The only note I will make for travelers (did not affect us as we are younger and very active - there are a lot of stairs!! If you have any joint or hip issues this may not be a good fit for you). This also may not come as a surprise since the hotel is after all located built-in to a hill but the gym is very small and only fits about 4 people at a time (we never had an issue with this as it seems most people are out hiking). Would definitely be back! Thank you all Mystique team for making our Honeymoon experience and stay so wonderful, you are all amazing! I highly recommend!

So you are looking for a place in Santorini, the magical playground of the Gods. Quite frankly, anywhere you would park yourself would be perfect on this island, you simply can not go wrong, although Im sure there are many ways some people can screw up perfection. Thankfully, the tireless, hardworking staff at Mystique (and I mean HARD WORKING) stop at NOTHING to make your experience one that you will have a difficult time forgetting. I am an avid traveler with 35 years as an expert in the hospitality, and event service industry. Greece has always held a special place in my heart over the years. Even though the previous generation of hospitality providers (staff, servers, management, etc.) didn't quite understand the meaning of "hospitality". Ironically enough, that is one word derived from the latin ,and not the Greeks surprisingly enough. However the contemporary leaders of todays hospitality team understand the true meaning of "PHILOXENIA" yes, a Greek word directly translating to "making the guest, a stranger, feel like your friend". The staff at Mystique were well trained, well spoken in a variety of languages, and customs, as they worked through the at times unbearable heat to deliver the coolest of vibes, and highest level of accommodations to their guests. As I typically reference in most of my reviews, there are downsides, most of which are created in our imaginations. Also, there are times when your staff, servers, team members, and or accommodations, truly are worthy of some eye opening reviews, shedding light on matters that need to be addressed differently, or could be better presented to their guests and clients. (I often question if the management truly read some reviews as much as they should) Mystique however does a fantastic job navigating the treacherous stairs throughout their facility. A facility (keep in mind) that was originally individual "cave or dome" houses privately owned, and acquired over the years joined together with multi level staircases intertwining, and at times down right difficult to traverse on a daily basis. Yes you are on vacation, and likely not looking to work as hard as you should physically ( speaking for myself of course) but that is the way this place is built, and the staff there make it seem like they were all students of the Cirque de Solei advanced school of trapeze. They seem to manage these stairs seamlessly while responding to the guests requests carrying your luggage, room service, and whatever else you require. Some rooms have small doorways which really needs to be conveyed to the guests by the management better since my wife and I kept banging our heads upon entering the bathroom in the middle of the night. We are not very tall people, but if you are over 6' tall you will run into serious trouble. I was able to remedy this by placing a few colorful tea bags on the frame of the door top so we could see it and stop hitting our heads. Again.... you are in Santorini, the playground of the Gods. There are so many beautiful locations you could enjoy while there. Always remember, the finest of facilities are run by people, humans. The quality of your experience anywhere greatly depends on the professionalism, and genuine eagerness of the staff to deliver a positive, memorable experience. The rest is entirely up to you. This is an exceptional place and will blow your mind from the moment you arrive to the time you are unwilling to leave. Sit by the pool, allow Alexandros to mix you a drink, and enjoy the fruits of your labor that enable you to select such magical destination in the first place. As always with everything, a grain of salt goes a long way, especially when there is a reposado, or extra anejo in your other hand!

We had the best time at this hotel! This hotel is pure luxury! The views are breathtaking and the service here is amazing. The hotel staff is so friendly and are willing to help in anyway. The concierge was also so helpful in booking us beautiful and fun day trips around the island! Thank you to the Mystique staff for an amazing stay we had a great time!