The brand new Mykonos Earth Suites, ultra-modern & minimal chic, promise to guests tailor-made genuine hospitality!.
Enjoy an authentic Greek island experience in privately sheer relaxation & discover the lifestyle of world-famous Mykonos.
Megali Ammos Beach Mykonos 84600 Greece
Price / Night
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Absolute shambles of a “hotel”… The welcome was very nice to begin with - none alcoholic welcome drink and Greek brownie. However, this is where it all went wrong… On our first day, we had three calls from reception to take out our lunch tray from our room. There was also over a 1 hour wait for room service on the first day. On the second day, my husband and I were followed by hotel staff when we pulled into the car park in our rental car. We didn’t even who they were and felt intimidated as they didn’t make it clear who they are - they were in no uniform. On the third day, we asked reception if housekeeping could clean our room - a few hours later, the room was still not cleaned. I had to ask the maid who was standing by my room to clean it. Once the room was finally cleaned - they still didn’t replenish the toilet roll, vanity kits, slippers and robs; all of which we had constantly asked to be topped up throughout the whole stay for this. There was over a 60 minute wait for breakfast most mornings. Wrong order sent we asked for full English, we know this wasn’t on the menu. But we weren’t told that it wouldn’t be possible, and instead something else came No cutlery with breakfast - there was over 15 minutes wait for cutlery in which time the food had gone cold. 99% of the time we ordered something, there was always something forgotten. There was three times where there was no milk with tea. Then we were called again to ask what milk we wanted even though we specified already twice. Pool was dirty on arrival and For the first 4 days of our stay the pool was unusable. Only cleaned on the fourth day at 11am, and my wife opened the curtains in her pyjamas to find a man standing over the pool. Not supposed to be there at this time? She felt vulnerable and shocked at this point. But then it still wasn’t cleaned properly. But then the pool was still dirty and we wanted to use it. One of the main reasons we booked this suite was for the private pool, which haven’t even been able to use for the first 4 days due to it being dirty. If we were to book a normal room without private pool it would’ve been at least half the price overall. The pool was finally cleaned on the fifth day, again we had to ask for this to be done, after requesting for it to be cleaned every day. Taken 30 mins for breakfast to come as said on the phone. But then it took over 1 hour 15 minutes for cappuccino and coffee? In the end when it came we didn’t even drink it as we had finished eating breakfast, and the coffees were cold. By our second/third day here we thought we would speak with the manager as we have spent a lot of money with yourselves which we have spent a long time saving up for, and it doesn’t feel worth the amount we have spent. It was not what we expected at all, and the final straw for us was when we couldn’t feel comfortable in our room after seeing the pool cleaner at 11am next to our pool. The specified times for the pool cleaner are written next to the pool and they are between 700 and 930am. But not once did anyone come at this time. The hotel manager offered us to have a couple massage and dinner on the house, including a personal butler service for the remainder of the stay. Which did pick up the mood, and we are thankful to dimitria as she was genuinely trying to make us feel welcome. But then this was all ruined at the check out when receipts for room bills were thrown at us, for things we never ordered. And room charges for items we didn’t have and accused of lying about this. This was topped off by the owner of the premises speaking down to us and totally disrespecting us on checkout. We were willing to pay for the items we had but this total disrespect and rudeness by the owner is not nice at all and he should’ve kept his mouth shut. Especially when nearly £4,000 were spent booking this property. We are absolutely disgusted at the owners behaviour and his colleague. Which resulted in an argument, and the manager dimitria who had actually been trying her best to help us into tears. We are demanding a full refund for our stay as we feel totally disrespected, made to feel uncomfortable in our own space and constantly harassed on the room phones throughout our stay. To top it off the poorest service from a shambles of a hotel. We have stayed in many 5 star hotels and resorts all around the world. Never ever experienced anything like this. And to top it all off, Panos through the receipt at my husband. Honeymoon RUINED
My wife and I booked this amazing hotel for our honeymoon. Thank you to the amazing staff at Mykonos Earth Suites. Thanos, Spiros and Xanthippi went above and beyond to make my honeymoon as special as possible. If you’re traveling to Mykonos, do yourself a favor and stay at Mykonos Earth Suites, you won’t regret it!
Stayed here for 4nights and I don't know what I would change, stayed in the suite upstairs with a hot tub, nice sea view from the bedroom, even better in the balcony - nice for relaxing, pictures! Staff were super helpful, food was amazing - better than most of the restaurants in the old town that's a stone throw away! Cleaners were nice, everyone was friendly! Would 100% recommend and definitely go back! 10mins from the airport too, I could type all day!!