Mandarin Oriental, Paris

We have been staying at the Mandarin Oriental Paris since they first opened. It is a gorgeous hotel and we love it the most because the management is outstanding. The hotel manager Edouard Lapasset and Cyndie Richard made sure to exceed our expectations. We stayed for almost a month so the great service was even more apparent. Every part of the hotel was flawless. The valet, concierge, front desk, room service etc.. were all run to perfection. The hotel is modern with the best bathroom. Large beautiful room and the best location for shopping! Everyone was professional and service was personal and efficient. We will definitely return to the Mandarin Oriental Paris very soon.

A hotel is the sum of its parts and at the Mandarin all the parts work beautifully! Starting with an attentive welcome and check in , proceeding to a well designed spacious room overlooking a pretty courtyard, indulgent breakfasts and a concierge service that reminds you of what a great hotel can offer our stay was excellent. The concierge staff was so helpful with planning details that we thought they were a large part of our positive experience. We were also impressed by the front desk staff’s attention to detail and concern with our well being. Nothing is perfect and the following minor glitches are the only disappointments we experienced- We did not feel the evening dinner we had at Camellia was on a par with the rest of our experience. It was good but not great and the service was exceedingly slow. The breakfasts there were excellent! As a spa fan I note Cecelia deserves recognition for providing me an outstanding massage and facial. Unfortunately the steam room in the spa suite (not the main steam room) was not working very well and I was left by an attendant with slippers so huge that I could barely walk in them until another attendant came by and changed them. Nonetheless, Cecelia worked miracles especially in the facial and my overall experience was bliss. Except for the above mentioned little glitches, the Mandarin gave us what we expect and value in a top notch luxury hotel. An experience that made us consistently say,”isn’t this nice?”. We are already looking forward to our next stay at one of their properties.

This is a great hotel with fantastic services and is located right in the middle of the 1st near the Place de la Concorde, Place Vendome, the Tuileries and tons of designer shopping. Rooms and bathrooms are enormous by European standards and all the services are excellent. It was warm when we were there so the doormen always gave us water as we were heading out and the concierges were super helpful. The restaurant also has delicious food.