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Like its Sanskrit namesake, Mandapa, a Ritz-Carlton Reserve offers hotel guests a “temple” of their own, a sanctuary for inner exploration and tranquility. Set along the Ayung River in Bali’s cultural heart of Ubud, the hotel offers luxury, butler-attended villas and suites; vintage VW convertible tours of villages, rice fields and temples; and dining including the signature Kubu, featuring Mediterranean-European cuisine and private cocoons.
Jalan Kedewatan Banjar Kedewatan Ubod 80571 Indonesia
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WayneRuzl
March 2023
Me and my small family feels blessed to be showered with all the kindness from Mandapa ladies and gentlemen during our stay, with the lush of greeneries and forest sounds around this 'sanctuary', it's a pure bliss, a great great getaway from the city. Keep it up guys !! This experience is something different from the usual beach holidays, as the concept is a 'sanctuary' or hiding place in the nice preserved forest. To the following staffs of Mandapa, THANK YOU very much. Check in and arrival - we were greeted by Niti, Benny, Pak Made Kacamata, Anom and Pak Dewa Putra. Check in process was super smooth, we even received a surprise of the room upgrade kind of, to the Mandapa King Suite. Really appreciate all the kindness!! We are soo grateful for this - given the 225 room, a super spacious and well 'curated' suite, as we had many picturesque snapshots during our stay 8n Mandapa. Patih / Butlers - thank you to of course, the one and only Pak Made Kacamata for his care and patience in ensuring our activities here went well and a memorable one. He had worked together with the personal experience team to arrange a very nice birthday deco for my wife in our room. That is a huge effort I can see, great team work to ensure we experience the best!!! Thank you also to Caca (another butler) for being kind enough to fetch us using buggy to our room few times. Kids Club - Special thanks too for Ude, Vanda (Mandapa fitness celebrity), Ardi (intern) and Dina (super friendly laugh machine) for taking care of my daughter, Raisa, throughout our stay. We appreciate your kindness in all the activities that Raisa had experienced. Housekeeping - Thank you to Yudi and Angga for the nice bed decoration complete with bouquet of flowers, petals and balloons, another birthday surprise to my wife!! Sawah Terrace Dinner - To Nova, Irfan, Wiwid, Sudayanti (sorry I can't recall correctly her name) for the services and menu recommendation for my family dinner. We tried the Ikan Bakar (grilled fish), Lalapan (good reason to go to Mandapa and have a taste of it by yourselves), Tumis Genjer, Udang Telur Asin. Sawah Terrace Breakfast - To Dirga, Jordi, Gaga, Pena, Diah, Mia, Vata for the endless smiles and great services. We enjoyed every bit of our breakfast, be it from the counter or from the a la carte menu. We love the Coconut French Toast the most! Mandapa Spa experience - Great massage by Ariani and Ibu Wayan. Not to forget Eva and Ayu, the reception as they were very kind to assist us in using the facilities at the spa. Caca (another butler) was also kind enuff to send us back to our Suite after our spa session. Afternoon Picnic by Ayung River - To Dana and Nicole, for setting up a special place for us nearby Kubu restaurant, by the Ayung River for our picnic. They had served us with the nice tea time sandwich and snacks, just enough for my family. Not to forget, Nicole was kind enough to send us wet towels during our photoshoot around the resort, a very nice gesture and very attentive to details. Ambar Japanese fusion dinner, which is also a cool place for sunset watching - To Alet and Desa, thanks for the chat and menu recommendation. Also to Chef Eli for the nicely decorated birthday cake for my wife! Check out process - super smooth in our suite, done by Pak Made. And we received a warm goodbye sent off by the Manager, Rekayanti, with Benny, Pak Made himself and Sika.
palatinohospitality
March 2023
Ubud has an amazing offering of hotels. If you are looking for the ultimate luxury resort, this is the place you want to go to. Outstanding service, great team, fantastic F&B offering and beautiful rooms. They also have a nice kids club if you want to come with kids.
G1002RA_
March 2023
I had a one of the best vacation ever in Mandapa Ritz-Carton. First of all this is RESERVE, it is not just ordinary hotel in Ubud. They use a very smart all space and became it very convenient and very beautiful in format of calm village in the jungle near the river. When you come to hotel staff already wait for you and warm welcoming you with tasty drink and breath taking view on the top of hotel. You see such a beautiful landscape that forget about all. Need to pay special attention that all staff know your name and they really care about your needs, even if you still don’t know that you want it. For example i walk to breakfast and catch the rain, get wet. Entering in breakfast manager asking me first do i need a warm towel to cover shoulders? It is very very cute. All service a very personalised and for your suite/villa always take care a high professional butler, who solving all your needs. I was lucky and met butler Parmini, the most positive, attentive and caring person! She do a lot small surprises and cute moments during my stay, that i want to come and again get to her! Also hotel arrange a lot of interesting activities like yoga, meditation, walking with guide, educational lessons regarding Balinisian culture. I spent wonderful time to learn a lot of new thing! In general i spend 3 days and only once go out to Ubud city centre for walk(hotel arrange free shuttle). Obviously all infrastructure of hotel organised that’s you are really don’t need to go out of territory. Tasty food in restaurants, interesting activities, Spa and beautiful territory will bring you real aesthetician pleasure. I glad that i choose Mandapa, believe me i stay in many hotels in Ubud and around the world and it is UNIQUE. Will return next year already for one week and to Parmini)))
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