Malia Bay Beach Hotel & Bungalows

Unfortunately, my experience at the hotel was disappointing from the very start. The rooms were quite different from the ones shown on the website, which was frustrating. The pools were small, and out of the two adult pools, only one was functioning, while the smaller one was closed off. At the beach, I was surprised to find that the basic set of two chairs and an umbrella was charged separately, which I find absurd, especially given that the beach itself was the worst in the area (within a 500m radius). It was full of rocks, and often, swimming wasn't even possible. Additionally, the lifeguard was unfriendly and rude. The cleanliness was average, both in the rooms and the bars, where I noticed that the glasses were washed by hand. The food was the only positive aspect of the stay, and it was quite good. The breakfast was varied, lunch could be taken at the restaurant or with snacks available from 11 AM to 5 PM at the pool bar, and dinner offered a diverse menu inspired by different cuisines. There was no entertainment, and to make matters worse, they blocked off an area around the pool for a private event, making it inaccessible to guests. The loud music from the event continued late into the night, disturbing the overall atmosphere. The hotel is far from the city, but there is a nice sandy beach about 400m away, which does have a lifeguard. In terms of value for money, it was extremely poor. The price was far too high for what was offered.

We arrived at Malia Bay last minute, due to another hotel being inadequate to stay in with my daughter. Reception staff very friendly and welcoming, rooms good in size and fairly clean. The pool areas are kept clean and although a large hotel, we enjoyed our stay. The food is basic and more catered for European clientele, but pleasant enough for the 6 days we stayed. We were upgraded when our shower door broke, which was a bonus. One draw back was there is only air con in your rooms. There is no air con around the hotel or food areas, which was a bit of a draw back when it was stiflingly hot. Would benefit with more entertainment in the evenings and more variety of food.

The hotel was very clean and luxury. Our room had perfect view. The whole service and communication was excellent .The restaurant and buffet were delicious, they had a big variety of plates and cuisines. The breakfast also very nice. I will visit again definitely