Immersed in the neon brilliance and non-stop excitement of the Las Vegas Strip, LSI Resorts at The Signature Hotel invites you to experience it all. Located on the grounds of the MGM Grand Hotel and Casino, this elegant and exclusive getaway places you in the lap of luxury, blending the ultimate in Vegas style and opulence with a quiet, non-gaming, smoke-free ambiance. Stay with us just steps from the action, yet worlds apart – with all the excitement of the MGM Grand and the Las Vegas Strip easily accessible via an indoor, moving walkway. From the private gated entrance and lobby to the sophisticated tower suites, guests of LSI Resorts at The Signature will enjoy an atmosphere of intimacy and tranquility, complemented by unparalleled personal service. Resort-style amenities include covered valet parking, fitness center, 24-hour concierge, 24-hour in-suite dining, deli, cocktail lounge, an onsite Starbucks and a full-service business center.
5115 S Decatur Boulevard Suite 200 Las Vegas Strip Las Vegas Nevada 89118 USA
Price / Night
Nothing to show.
At arrival we were told that we could use several Pools on site. Searching around to find only 1 pool open where all kinds off guests were gathered. Man with beers and other drink in hand IN the pool, babies in diapers on the other side. A mix of differences. The MGM pool was a 15 minutes walk from our (Luxury) Suite... Valet parking at Tower 3 where we stayed, closed early evening so we had to walk to another tower mostly when we needed our car. In the (Luxury) room; We had to order kitchen equipment to use in the kitchenette and pay 34 dollars for that. Only 1 coffeespoon came with the rest of the cutlery. No Dish Washer, so hand wash luxury only... Hate that when on vacation. As we were on a roadtrip for more than one month, we stayed in several hotels. Even in the Rodeway Inn the carpet has not as much dirty stains than the one in this Luxury Suite. When we took the pillows from the headboard of the bed, another dirt stain become vissible including a large piece from the (leather) upholstery of the headboard... nasty! Seats, chairs and other furniture also had multiple stains and/or burnt spots from cigarettes... Windows (inside) and shelves were dirty and at first sight had not been cleaned for months. There was a broken piece in the refrigerator door that no longer closed properly. As a result, a thick layer of ice in the freezer compartment so that only a few centimeters of the freezer could be used... The coffee maker was filthy inside and out with coffee residue in the pot. We also encountered thick layers of dust in various parts of this (Luxury) suite. The shower head was covered in a thick layer of lime. In the drawer of the table we found empty packages of medicines and receipts dating from July (we stayed here from September 29 to October 4. Called shortly after check in to raise these issues. The Signature desk said this was not their problem and should contact LSIResorts. The lady of LSIResorts said she couldn't do anything as there was no cleaning service anymore. However, a cleaning crew was busy in the adjoining room. No other room was available. When asked if we could get extra towels or so, to shield the seats of chairs and seats, we got the answer that we had to pay extra for that... The next day we received a phone call from a man who told us that we could still get extra towels for free. A three-man cleaning crew even showed up with an abundance of cleaning utensils. Since we didn't feel like waiting for the freezer to defrost and the room to be cleaned while our products were already in the fridge and all suitcases and material from our entire trip had already been stored in the room and the self-cleaned closet, we thanked them for that. To say the least, we had expected a little more luxury at The Luxury Suites at the MGM Signature for nearly $900...
We stayed in the 1 bedroom suite with a balcony, which unfortunately faces top golf and therefore the mgm day pool, so it’s not very quiet on the balcony. Great room. Check out was a bit of a hassle, as we needed assistance with the luggage and they were understaffed. Still one of my favorite hotels.
Disgracefully dirty, sofa was badly stained, bathroom was full of black mold. Stay anywhere else! Customer Service at LSI offered no apologies and 24 hours after I contacted them zero service!!! Please don’t stay here, I travel all over the world and they are really dirty! The table was awfully scratched, the coffee pot had not been cleaned as I discovered when I went to make coffee, , the sofa badly stained. The carpet stains were horrible and the moldy bathroom... hardly luxury!!! Nothing positive to say at this time...