Situated boldly on New York’s Park Avenue, Loews Regency New York is a destination luxury hotel conveniently located on Manhattan’s Upper East Side. Loews Regency seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise.
540 Park Avenue New York 10065 USA
Price / Night
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I’ve stayed at the loews regency for years and over a dozen times. I really won’t stay anywhere else in NYC. The staff is great and the rooms are huge for NYC standards. aIrs also in a great location and off the hustle and bustle by a block or two, but very walkable to most midtown UES locations. Always a great time and wonderful hotel.
I stayed at the Loews Regency for the first time after my employer recommended this particular property as one of their preferred hotel partners for business travellers. The hotel room was beautiful, very comfy bed, plenty of room to unpack all belongings and while the bathtub could do with an upgrade, the remaining features within the bathroom were very pleasant. As it was an interior facing room, it was slightly dark during the day but it guaranteed a peaceful nights sleep - I have never stayed in a hotel room in NYC before that was so quiet at night. There were a few downsides worth mentioning. At check in, I received zero information about the hotel. I was asked if I had stayed there before, I said no, and I was handed my room keys and told to enjoy my stay. Meanwhile the gentleman next to me was given plenty of detail about the property (breakfast hours, the location of the gym, business centre etc). I wasn't told that there was an incidentals charge taken from my card - this was a significant amount of money that should have been mentioned at check-in, especially if you are tired after a flight from Europe. Why the lack of information at check in? It could have been because I had secured a corporate rate and booked this hotel months in advance, but it shouldn't result in unbalanced treatment of guests. Many years ago I worked as a front desk employee in a hotel and I know what information should be provided to guests at check in. Another point worth mentioning is that the price of the breakfast, particularly room service, is ridiculously overpriced. I walked one block to get breakfast for a quarter of the price. $40 for an average breakfast is not worth it in my opinion. The final point to mention is that the bellmen hailed a taxi for me when I was going to the airport. A few mins after getting into the taxi I realised that the driver had no registered ID or meter, took me on a much longer route to JFK and I believe overcharged me upon arrival. Whilst this isn't the fault of the bellman, I do believe that when you are a woman travelling alone it could be helpful if the bellman quickly checked inside the backseat for a driver IT to ensure the safety of the departing guest.
We had the best experience at the Loews… you can’t beat location. Central to all high end shopping, Central Park, great restaurants, Times Square, Rockerfeller Center. The staff is beyond amazing. They truly care about your experience. Huge shout out to the Front Desk, Bellman/Doorman staff, housekeeping, bartenders and room service. We could not have had a better experience. Also, must say thank you to Justin, Victor, Sarah, Abdul and Gladys who helped answer questions, resolve issues and truly made our girls trip one of the very best.