Did you know that the British author, Ian Fleming, was in Jamaica when he created the super-famous secret agent, James Bond? And that the island was where North American actor, Errol Flynn, spent the happiest years of his life?
You’ll find out why when you stay at the Iberostar Selection Rose Hall Suites, a 5-star, All Inclusive hotel where you can experience Jamaica’s natural paradise right on the beachfront. While you’re getting your scuba diving certification, the little ones will have a blast playing at the Aquafun, floating in the lazy river, or enjoying the awesome Star Camp activities. Treat yourself to a hydrotherapy circuit at one of the best spas in the Caribbean. And, last but not least, feast yourself on Jamaican cuisine at one of the hotel’s 5 restaurants!
Little River Rose Hall Main Road Montego Bay JMCJS12 Jamaica
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Its really hard to get comfortable selecting a hotel based on reviews on Tripadvisor so I’m going to try to write a review that will help you gain comfort with this hotel. Conclusion: On our first evening, I was concerned that this hotel was going to let me down. But after seven days over Thanksgiving I can only say this was a wonderful vacation. The rooms are very comfortable and clean, the staff is mostly terrific, the pool was wonderful, the beach was very nice and the total experience was great and all at a good price. I would return here with my family with no hesitation. Check in process: You hear nightmares about getting to these island resorts and not getting the room you were promised, rooms having problems, delays, etc. Check in was actually not bad. They were about 2 hours delayed getting us one of our adjoining rooms and our parents’ separate room. But they asked the cleaning crew to attend to the rooms and got us in reasonably quickly after our arrival. One of the air conditioning units was not working and after pleading with them to come check, they saw it was simply turned off. We ended up with exactly the rooms we paid for and no issues. Room quality: Very comfortable. Our suite was composed of a king-bed room with its own bathroom, soaking bathtub, pull out sofa and patio (balcony but we were ground floor so I call it patio). The adjoining room for our kids was great - same layout but two double beds, and a double-bed sofa pullout, separate clean bathroom and soaking tub and patio. I found the beds to be extremely comfortable, very comfortable sheets/blanket (so many island/Mexico resorts have terrible cheap sheets that can be scratchy). Only complaint? Pillows were a little cheap. They are not thin - they are thick with too much bounce. I like a down pillow that smushes down a bit. But not a big deal. Air conditioning kept the rooms very very comfortable. Pools: The pools were awesome. They had sun over them from 7am to about 4pm when the sun would start to set and they were very comfortable. I absolutely hate a resort with a cold pool so when the clouds cover the sun, you hate going into the pool. The main infinity pool with swim up bar was terrific the whole week. I would say the water was 84-85 degrees most days. The bar was really fun with a flat screen tv showing World Cup soccer and really fun bartenders who were responsive and kept us laughing all week. There is a 2nd pool with volleyball net - I didn’t use it but my kids did and it was same temp. The lazy river was also very pleasant, some current in one place, plenty of tubes and warm. You get a card for your towel all week but we just kept replacing a wet towel with dry towels, took them to our rooms at night and I went out to reserve seats at the pool every morning at 8am. You could go out at 8;30 and still get plenty of seating. Beach: Nicer than I expected. Comfortable seating but you did need to get towels down on chairs at a reasonable time at beach but I was always able to find a solo chair to read later in the afternoon. Plenty of the thatch-hut looking covers to block sun. Ocean was really comfortable temp and there is a little man-made boulder reef for snorkeling. There is some seaweed in the ocean but not nearly as much as some reviews suggested. You could comfortable spend time in the ocean here. Not the best beach I’ve seen but better than many I saw in Mexico with rocks in the water and tons of seaweed that was disgusting. Dining: Ok, a bit of a letdown. The main buffet at the Suites building (where we had our rooms) was really solid. Amazing omelettes and eggs every morning and plenty of other choices. Dinners were plentiful as well,lots of carving stations and options for everyone. Different themes every night, you could eat at buffet all week and do fine. The other restaurants - Italian (very so so), Caribbean (not good), Steakhouse (solid), Asian (very nice), Teppinaki/Japanese (really solid), Seafood (we canceled, hear it was awful), Greek (heard it was pretty good). Nonetheless, I would NOT choose this hotel for the dining. There is also a food truck on the beach with Jerk Chicken (excellent), Beef Patties (really good, not healthy at all), Hot Dog and very so-so burgers. Food was absolutely fine all week, but it was not great by any means. Don’t avoid this hotel because of the food - that’s not what I’m saying. I’m saying if you are a couple who loves excellent dining, then this hotel might not be for you. For families? Absolutely plenty of reasonably good food. Entertainment: Peaches is the head entertainment leader around the pool and he and his team were amazing. Thanks also to Tevin, Ruth, Tatianna, and BlackBerry for making a fun week. They did fun activities every day including ping pong tournaments, silly ball bouncing games, races running over floating mats in the pool, football toss, basketball shots, etc. They had water-aerobics every day at 11;30 and great little shows at night including trivia, some dancing, some reggae concerts, etc. They certainly kept us entertained - adults and kids alike. Excursions: We did one trip for 5 hours that took us by boat toward the airport to Montego Bay marine park with excellent snorkeling and a fun stop at Margaritaville including a stroll down hip street for shopping (with a guide to keep us safer). We also did a trip to the mangroves and second snorkeling session (not as good). Both with Dressel International at the beach - really nice folks, good captains and guides. We did not use the hotel for these activities but Dressel is conveniently set up at the beach. Other little things: The Grand hotel is for adults and is supposedly very nice. We could not access it. The Beach hotel was not quite as nice but still nice. The buffet at the Suites is nicer according to our children and some other guests. The pool at the Beach hotel seemed nice but I prefer the one at the Suites. You can walk between the hotels in 5 min down the beach. There are glass bottles in every room to fill with water at watering stations in the hallways. I’d recommend bringing your own plastic or stainless steel water bottle on the trip. Mini bars are filled each night with some sodas and red stripe. Nice little touch, no extra cost. Other hotels we considered: We considered the Hyatt Ziva (sold out) and the Jewel Grand (read several reviews about the height of the buildings blocking the Sun and leaving a cold pool, that scared us off what looks like a beautiful hotel). I would probably try the Hyatt Ziva next time but I’d be absolutely comfortable returning to our hotel. Wonderful vacation for families at a very reasonable cost. A lot of people seem to go to island or Mexico resorts that are all-inclusive and then complain on line in reviews as if they were expecting a Four Seasons quality resort. If you want high end amenities, rooms and dining, you have to pay up and choose something else. If you want a great family all inclusive without breaking the bank (probably wasted on kids), this is a great getaway where you will be comfortable, eat well, drink well, be entertained and enjoy nice amenities like the pool, beaches, etc.
I will begin by saying that I have stayed at an Iberostar resort years ago in Playa Paraiso and it was one of the most fabulous resorts I've been to. The food, entertainment, rooms, and amenities were outstanding and I was very excited for my first trip to Jamaica and to return to an Iberostar property. This is a family resort and most of the folks there during mid-November were families with young kids and older folks. If you're prone to bug bites/if mosquitos like you, bring bug spray!! I never saw what was biting me but it was pretty bad right at the happy hour time; the bug spray they sell at the resort store smells like horse fly spray. Our room was near an exit and a stairwell, so it was a little noisier than most, I think. You can clearly hear people walking and talking as they walked down the hallway. The GOOD: the people at the resort. Devoy and Sean at the pool bar, Sheldon at the steakhouse, Wayne at the Italian restaurant, and David and Shauna-Kay at the lobby bar made our trip more enjoyable and were very thoughtful, kind, and professional. The BAD: the check-in process for us was not very smooth; we arrived slightly before the 3pm check-in time and the person checking us in immediately tried to upsell us to the Grand next door but we chose this resort because it had ocean-facing suites. We were then told our room wouldn't be ready and didn't get a room until almost 4:30; that room was noisy, smelled like mold, and the phones didn't work. We went back to the front desk and were again, offered a room at the Grand at an additional cost, which we declined again. It took another hour for them to get us an another room. The other issue right away was the pressure to attend an Iberostar presentation for a timeshare/club. It was high pressure, with the concierge even telling us that she wouldn't get points or high marks if we didn't attend. This is not how I like to begin my vacation. Housekeeping- we were at the resort from Monday- Saturday and no room service was provided at all, with the exception of our mini fridge being restocked each day. I had to call several times for clean towels upon returning to our room in the afternoon and each day that I called to request housekeeping, I was told that housekeeping hours were different, one day it was 8-3, another it was 8-4:30...but, we never saw them except for when I called multiple times to request clean towels. The Food: the buffet seemed to be the same food each day, it was mediocre at best and some of the chicken dishes had pieces of sharp chicken bones. The restaurants were okay, with the Italian being our favorite. Reservations were required for dinner each night and the only available times were 8pm or later most evenings. Room service was terrible; we called for a pizza one evening and it arrived only half cooked and we were also told that soda could not be ordered with the food. So we had a rather dough-y pizza and nothing to drink with it. I have been to multiple other all-inclusive resorts and this is the first resort that had mediocre food. The Pool: the main pool was not very clean compared to other resorts that I have been to but it was busy while we were there so maybe it was just a fluke. There were very few pool servers so if you wanted a drink, you had to go to the bar. The lounge chairs around the pool were older and some were broken. They have "towel cards" for towels, so you can only get one towel per person, essentially. People 'save' chairs all morning and don't get to the pool until after noon, sometimes. The Beach: slightly rocky, bring water shoes. The beach chairs are old but there are nice umbrella/palapas on the beach. The water was such a nice temperature and they do have areas sectioned off for swimming however, the number of people trying to sell you drugs and/or trinkets was enough to deter us from sitting on the beach very much. Even when walking in the early morning, the vendors were there, calling out to us. In all, this was a disappointing trip for us and especially for me, as I had been really excited about going back to the Iberostar resorts and had told my partner how great it was. I would not return to an Iberostar property nor recommend it after this trip. I had sent a message to the manager about our stay and the response to me was that I was incorrect, their records showed we did receive housekeeping so that was even more concerning. If there was a more serious event, I'm not confident this resort would be very forthcoming nor helpful.
Staying here was a great choice for a birthday party. The resort is amazing! The staff members were welcoming and attentive from the moment that I arrived. The resort was clean and smelled terrific though I couldn't get the staff to tell me exactly what was being used in the vents. The smell.. amazing! The staff members were attentive, in particular, Christopher who assisted with all of my in house needs. He was available whenever I reached out to him. He made certain that I received all that I asked for; therfore, making my stay very comfortable. I didn't have to worry, nor, did I have to repeatedly ask for items that I needed. He was on top of his game. If ever visiting ask for him. It'll be worth it! Thank you Iberostar and thank you Christopher for making my 1st getaway in years a memorable one ❤️