Hotel Vibra Mare Nostrum

The hotel had so much potential but unfortunately didn’t deliver. Looks great and funky vibe, but the all inclusive was awful… the food served at the snack bar was like being in a kids nursery, small side plate with the option of grey looking chicken nuggets and chips one day, pizza another… plain …. And Charge you if you want toppings … omelette another day but only cheese and onion… refused to make without onion etc … but the food that people were paying for looked absolutely amazing … why make you feel like you are being punished for being AI??? And the drink options were all the cheap stuff, all the nice stuff on display had to be paid for …. And the restaurant food was absolutely disgusting. Freezing cold not even warm… Your given a token for a cup for a drink you have to carry around or not allowed a drink. Even when my friend was poorly and she looked horrendous, I asked for an orange juice and they refused unless I went back to the room for the cup!!! Cleanliness too was an issue. The back part of the toilet, where the toilet seat ends, had a massive layer of dust like it had not been cleaned in a month … the same every day, it was never once cleaned. And the floor always left you with filthy feet in your bedroom .. even after the maid had been. Very disappointing

Things were stolen from our rooms (belt, clothes, curl maker). Hotel was okay and the outside area was probably the best but when we left on our last day, several items were gone. We contacted the hotel to ask for help and they said they couldn’t, and we had to write an email to the cleaning service they hire. We wrote an email about the only reply we got is our things were not found. It is very frustrating that nobody wants to take responsibility. So therefore, I do not recommend this hotel

Simona Is the best in vibra in the reception and Giulio in quests esperience.the hotel Is very beautiful inside you can finds 2 pools,Is near to the Airport.The food Is really good and also the drink are very good.