Hotel Sofitel Legend The Grand Amsterdam

Good hotel with following positives. Great friendly service from all staff at all time including porters door staff receptionist and breakfast staff. Breakfast selection is brilliant and fresh. Hotel is a great location for all the Amsterdam sites. The reason I didn’t give this a five star review is because of the following reasons. Whilst I thought the hotel itself, as a building, was nice, and the courtyard private entrance was a good touch, the lobby and building itself felt a bit tired and dated. Appreciate this is part of the charm As the building has been converted into a hotel from being old government / tky dwelling but I wasn’t all that impressed with the hotel as a building as whole. The rooms are quite small and we had a couple of issues including our shower not being able to have a setting that wasn’t boiling hot. One of the days we were having breakfast the service was quite slow and our orders for tea were wrong. This was just on one of the days though but you’d expect service at a hotel like this to remain at a high standard regardless of how bush it is: Overall a good five star hotel but not one I’d put in the absolute top bracket of five star hotels around The world.

Fantastic stay beyond our expectations. From the kindness of the staff, really helpful, to the accommodations in our upgraded room. Everything was so perfect! The room was really clean and the bed amazing. Special thanks to Niels, the great concierge who took time for us and offer a nice tour of the hotel. Thank you as well for all the attentions making our stay unforgettable. Amelie & Didier

What a fantastic hotel! They treated my partner and I incredibly well, they went above and beyond at any and every point of contact. The room was awesome, the bed was amazingly comfy! 100 percent will stay again, exceeded all expectations we had.