Hotel Simbad

Arrival and check in ok Went to room, no soap in either dispenser and one broken. Informed reception who said they’d sort asap. Next morning still not done. Also a condom was stuck on the smoke detector, told reception twice and again on check out, was never removed or cleaned. The spa had no control over it and where you would normally expect a bit of peace and quiet was full of noisy splashing kids, left alone whilst parents were in the sauna. Water pressure in shower also bad and temperature kept changing on its own, from freezing cold to scolding hot.

The hotel entrance is located in a narrow street. We received a very nice welcome. The room was spacious, the bed comfortable and the balcony with a beautiful view. The bathroom is good but had no shampoo and had paper cups rather than glasses. There is an electric kettle with free instant coffee and tea bags. Personnel is extremely friendly and helpful at the front desk, bar and restaurant. An issue with the phone not working was quickly resolved. Breakfast has a large variety of items of very good quality plus someone preparing eggs. I strongly discourage using the button operated coffee machine. The capuccino had a horrible, sweet taste and plain coffee was not good either. Instead I suggest using the other coffee machine with pods. The hotel is walking distance from several restaurants.

Horrific experience staying at this hotel. The receptionist is an extremely rude bully! At checkin he would not accept cash and wanted a cc for deposit in case we steal something from the room?? After such a shocking welcome, the experience has been very pathetic. You have to call the police to get them to assist in arranging a Taxi. He will always hang up the phone, and scream at you for even the smallest of request. Will not even transfer to any manager. The list is long, humble request to protect your families and stay away from this hotel !!!