Hotel Roc Marbella Park

Lovely family friendly hotel. The waterpark was a big hit with the children, the rooms were nice and very clean, the grounds had well looked after gardens and the staff were always friendly and great with children. The beach is a short walk away, though the route isn’t the best for families with prams or mobility issues. We used the hotel bus service to Marbella Center and it is a small but very pretty and enjoyable city. Food also good and lots of variety. We were a group of 7 and often struggled to get a table big enough for all. Would be helpful if we could move tables but this is a minor issue really. Would like to say a big thank you to the animation team who did such a lovely job with my kids, particularly with Alice :)

We had a great family holiday at Marbella Park! On arrival the lady at reception was very friendly and helpful! She spoke very good English! The room was basic but we didn't spend much time in there as we were by the pool all day..... the only negatives were lack of kettle, no drying rack on the balcony and the bath needed replacing. The restaurant & bar staff were amazing, I have dairy & soya allergies and every meal time the maitre d and chef would take me round what I could and couldn't eat. They even offered to make me separate food if I wanted something specific. They took the stress out of the holiday for me! If you have severe allergies the cross contamination at the buffet will be an issue however I would contact in advance as they may be able to accommodate you. The food was delicious at the restaurant, the snack bar food was often dry however that's just because it wasn't eaten quick enough. A wider selection of food that doesn't dry out would have been better here. The entertainment staff were great with the kids, the only downside was the mini disco was all Spanish songs but that didn't stop the kids trying to do the dances. On the last day I needed to change our transfer to the airport, the man on reception was very helpful and made the call for me as my Spanish is limited to asking for beer and water. Thank you AluaSun!

I left the hotel and when I got back home I realised I had left my bathing costumes at the hotel room I was willing to pay for the postage to send them back to me but when the receptionist checked she said they were not there and I must have left them somewhere else this was not true and they could not care less about myself as a guest terrible service