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Sleeps
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Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Swissheroe
January 2023
This is a nice belle époque hotel with lots of room for improvement. Food: hit and miss, burger was with industrial bread, tasteless, osso-buco was very nice. The spa area on tenth floor is nice. The free shuttle to Scala is hit and miss as one time the driver drove by super fast without even slowing down. Rooms are pretty and offer a beautiful quality of sleep, really. No welcome amenity in the room whatsoever, which was very surprising for a LHW…
272yiannisk
January 2023
Very classy hotel, nice lobby, attentive well educated and well mannered staff. The location is a bit off if you are planning to spend your day on the famous shopping areas. Rooms are clean and spacious with some signs of aging, but nothing disturbing.poor spa area!
Ms_Eliane
January 2023
My stay was incredibly amazing . All my specials requests were filled to the perfection . The staff was very professional especially the concierge service , thanks to Alexandre !! The only thing is , for a palace linked to such a brand as Dorchester collection; it is so pity that most of the member staff don’t speaks English , which force us to speaks Italian or “trying” . At the beginning I said “Ok it’s only one Housekeeper, it’s not that bad.. we’ll see until the end of the stay” , then we had the same problem at the Acanto during the breakfast , most of our waiters weren’t able to speaks English , the orders went wrong . But I decided to keep the positive points with me , such as the fact that my snacks in my suite were filled every time of the day , my spa treatment was amazing , the room service, the dinner at the Acanto was perfect . I had the opportunity to try twice in my life the meals from chef A. Buffolino (once in Roma at the Eden, and 2nd at the Principe di savoia). I’m about to be back soon for the Fashion week in Milano so , see you soon ! Thank you for everything. Eliane Lhopiteau
Sleeps