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A cosy atmosphere, peace and quiet and our hospitality will make your stay with us an unforgettable and unique experience. With the helpful service of our friendly staff, enjoy the tranquility of a hotel with character and personality in every corner that all our guests can enjoy.
Hotel El Tope has 220 rooms equipped with a complete bathroom, hair dryer, direct line telephone, satellite TV, safe, mini fridge, living area, most of them with balcony or terrace. In our facilities you can find a superb swimming pool and solarium, beautiful views of the city, restaurants and bars.
Calzada Martianez, 2 Puerto de la Cruz Tenerife 38400 Spain
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Location
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Rooms
Service
Value
Cleanliness
S2242WBdawnl
March 2023
Stayed for a week and despite being a bit dated and needing some areas refurbed (mainly carpets) it was a pleasant stay. Highlights were the breakfast (didn’t eat dinner here but heard is wasn’t that good) and the fact that you had to go on a mini hike every time you left the hotel (we like walking!). And the cocktails made by Ivan were very good, he’s very good at his job and his service is great, in fact all the staff were nice and hard working. It’s kept very clean. It was our anniversary and they very kindly left us some fruit, fake rose petals and a bottle of fake ‘champagne’ on arrival which was a nice touch.
kovacsroland10
January 2023
In general it’s a nice hotel with nice rooms and well situated in Puerto de la Cruz, I can’t complain nothing about the hotel only the staff exactly the receptionist rudeness was just bad. Bare in mind at this hotel they have limited parking spaces which is nowhere advitised, this wouldn't be a huge problem but the way the treat you if you parked in the wrong/unauthorized parking space is just awful. We had a long day being away the whole day, on my return we parked on the yellow line which I knew it's not permitted but obviously it wasn't space and nobody let us know from the beginning in this case what we should do. So I ve got a ring from my care hire agent saying that ai have to move quickly my car as the hotel complained. So went down 10 minutes later asking in a nice manner where I should park as there are no space's. The receptionist was saying well it's obvious and you can clearly see you not supposed to park there where you did. So she take a map drawing where I can park saying "You can park in this places" like everybody else does, or you can choose this place for 6 euros/day. The problem was the way how she spoke... Also If somebody would clarify this from the beginning ut wouldn't be a problem. Well this was rude and very unprofessional I will not come back only because of this reason as we should be nice to each other. Have some manners as your the receptionist I m the customer. So if you want to pay extra for parking or have a nice walk just because they don't have space's go ahead.
alishaae2023
January 2023
Me and 4 friends ( YOUNG STUDENTS) stayed here for a week. First of all, the hotel is so pretty & clean & modern. The location high up in Peurto de la Cruz gives you amazing views and the surroundings of the mountains and beach are truly relaxing. Being students, we stayed in the cheapest rooms. Which was honestly like staying in a fancy premiere inn hotel room😅. We were not disappointed for space and cleanliness of facilities. Once again.. the views were beautiful. The food was great! If you’re not a food critique haha. The breakfast was the same everyday, however, the options were plentiful and and drinks provided was enough to keep us satisfied for that week. The meal in the evening was different every day of the week! And the food was amazing quality! One night we even had sushi.. which I love. Dessert was also different everyday and was sooo good. We loved all the fruits 🫶🏼. All in all, we all found the food to be of amazing quality and taste. Just pick the right stuff! The entertainment and drinks at the bar in the evening was great, especially when your with the right people. So much fun, seeing people even get up and dance. There was also a pool table which we had a lot of fun with! The staff are so friendly and helpful too. Especially with organising transportation to Siam park. Generally, Peurto de la Cruz (Being north of Tenerife) is more of a location where older people go on holiday for a relaxing experience. Based on how beautiful and tropical everything is. So there aren’t many night clubs or entertainment for younger people like ourselves. But still, we don’t regret our choice whatsoever. The location of the hotel is high from the town (not far) but there are steep stairs to get to town which older people might struggle with. Thanks for the great experience ! :) P.s they even make cute hotel magazine souvenirs you can buy where your pictures on the cover.
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