Hacienda Tres Rios Resort Spa & Nature Park

Great resort. Very unique with rivers and cenotes all over the property with some flowing directly into the sea at the resort itself. Beautiful long sand beach but a little rocky however there are a couple of areas that are free of any rock or debris with stunning shallow water entry and fantastic wading or swimming! We stayed in a "studio" which was large, very comfortable and had a great bathroom/shower. Tried all 6 onsite restaurants with honorable mention going to Kotori (Asian) and Porto Bello (Italian) but our favorite by far was Hacienda Grill. Centrally located by one of the pools with consistently excellent food and one of the nicest, happiest and most helpful waitresses we've ever met but sadly, neither of us can recall her name atm which is a great shame! There were many activities available however we only tried two. The kayaking along one of the inland rivers from a cenote AND the bicycle ride along the many well groomed paths where we visited all 6 cenotes on the property were both amazing experiences and were expertly guided by Clara and Alex who were a wealth of knowledge and charm. Thank you both for two wonderful days !!! A very enjoyable vacation and one we would definitely repeat if given a chance.

We stayed here for two nights and really enjoyed it. The staff are super friendly and helpful. The food was delicious. I highly recommend the kayak tour of the cenote. It’s well run, and swimming in the cenote after kayaking down the river is so refreshing. The beach is unique because there is a fresh water river flowing into the ocean at the property. The water in the river is crystal clear and beautiful to swim in.

1. It’s 3am and can hear someone snoring next door. At 2am I can hear conversations and the television. This is the second night that talking can be heard so I haven’t slept the first two nights. It seems the doorways between rooms have no buffer. Even piling up towels in the door crack are ineffective. Over the hundreds of hotels and resorts I’ve stayed this is the worst stay due to a noisy neighbor —-and they are probably not trying to be loud. 2. All- inclusive is not cost effective. The food is so inexpensive that you may be better off paying as you go rather than paying the flat fee. Even if you want to drink you’d have to drink a lot, for me more than 5 drinks per day to come close. But….they aren’t exactly generous with the alcohol. 3. “Members” rights. If you aren’t a member you are treated as a second class citizen. Want to have breakfast outside near the pool? Nope, only for members. You have to eat inside. Concierge? Sorry, I won’t talk with you, you have to go over to that desk. We were even in line for a meal and “members” were taken in front of us. I’m just waiting now until 7am when I hope someone is at the front desk and I can relocate to a quieter room. No confidence that’s going to happen.