Habtoor Grand Resort

Finally able to write my review. 4th visit. 3 in the last 6 months shows how outstanding this hotel is. 5th visit planned in very near future. Firstly I want to congratulate hotel on achieving Trip Advisors Traveller Choice award 2022. Im thrilled I contributed to that and I’m not surprised at all it won award. Thoroughly deserved. 🌟🌟🌟🌟🌟. What can I say about my recent solo trip with you that you don’t already know. Another wonderful amazing stay. All made possible by the excellence of all staff and management. Greeted amazingly as always by concierge and front office staff. Check In so smooth and professional. The lovely Ranjith checked me in. Such a plus side to receive such a warm welcome and a manager come out of office to greet me personally. The moment you enter reception it is a beautifully decorated area. You know you have picked a perfect hotel for a vacation. After an overnight flight over my room was room was ready for me. Driven round to my resort room by friendly concierge, which I love. Huge room and patio and terrace and fantastic swimming pool infront of me which is perfect as I have my favourite sunbathing spot right on my door. Ronnel my housekeeper is a superstar in maintains a high level of service and room beautifully decorated for me. I just left my case etc and was straight off to see my many friendly professional friends for my hellos. Greeted by all staff amazingly, very happy staff to welcome me back home. There are so many people to mention in my review but I thank you all from the bottom of my heart for making me so welcome yet again and ensuring I had another amazing memorable stay. Always a huge smile and nothing Is too much trouble for them to heal you. ❤️ I will start with team Lucianos. Superb lovely friendly professional always smiling. Lovely welcomes each time I was there. Rutendo, Ramil, Caroline, Iraq, Anashi, Jane, Dwi, Uzair, Mahmoud, Matti, Melody and of course not forgetting the one and only superb manager Mohamed and his professional manner and always taking care of me and making sure I’m okay. You and your team work superb and a joy to spend quality time with. My cappuccinos were amazing. Thank you so much to you all for your dedication to me. ❤️ The towels guys were as always a delight and took great care of me. Jobert and all your team thank you so much. Nothing too much trouble for these guys. ❤️. You all know who you are. ❤️ Marlon I want to add a special mention to. I had problems with my feet and needed to see nurse. Was given treatment but advised to grr medication from pharmacy over the road and given card with number on it to call to get medication delivered to hotel. I had problems trying to call and Marlon very kindly come over to me and he went out his way to make the call from his own mobile to assist me. We eventually got it sorted and Marlon drove me round to reception and waited on me to get medication at reception and take me back round to pool again. Thank you so much for your dedication. ❤️. The hotels medical centre is fantastic. And it’s a huge bonus that if you require medication you can get it delivered straight to hotel reception to collect from driver. All the pool guys are fantastic and so friendly and taken well care of as always. There too many too mention but you all know who you are. ❤️ Anees you’re safe for a while haha. Main pool is huge and plenty sun loungers to be had. Pool area always cleaned. Lovely sunbathing area. Great atmosphere. Kids pool and water slides also. I must mention Imran also from concierge for taking care of me also a delight to meet up with him again. Imran went out his way to help me to either my room or another location in the hotel due to feet, leg and hip pain. Hes super, helpful thoughtful and always there to assist. ❤️. Thank you Imran. So many super amazing staff. ❤️. The horizon pool was closed for refurb when I was over but I will visit when I come next. Delighted to have met Niall who made me feel very welcome, I see his name in many reviews so lovely to put a face to the name. Due to horizon pool being closed he was in main pool area. I always have a late lunch at the pool and prices and food spot on. I admit I’m such a fussy eater but there are many restaurants to choose from with wide variety’s of food on offer. If I can eat anyone can as so much variety and theme nights also. The polo bar is a lovely place to chill out for the evening with Barat and Rheesa. Very friendly lovely staff. I split my time between Lucianos and polo bar on this visit. Thank you for taking care of me. ❤️. The Underground is a lively classic British pub with British meals served. There is varied activities and entertainment nightly going on around the hotel. Always something to suit. Breakfast is good and varied. Lovely warm welcomes and superb staff also. Of course I need to mention Milan. He took care of me lovely friendly professional always a smile. Thank you for taking care of me. ❤️ and all the rest of staff you all know who you are. Thank you. ❤️. I met some new managers and staff everyone so friendly and makes it so personal when they all know who you are and make sure everything is well with you. Sorry I forget names so many staff. Was a pleasure to meet Oliver f&b manager. Lovely friendly and professional. Lovely to meet up again with Alice from housekeeping and Zhanar Bakhytova guest services manager. ❤️ Met up with Karolina general manager lovely to meet with you again and many thanks for the compliment that I look younger every time I visit. It’s your amazing hotel and your and your amazing staff makes me feel great on my visits. ❤️ This hotel is first class excellent in every single aspect there is not one thing I can pick any fault with apart from letting me check out each visit. Hotel is in perfect location for anywhere you wish to visit and near metro to get around anywhere you wish too. Taxis can be arranged for you by staff. Hotel puts on shuttle buses to various malls and outlets. Stunning beach. Superb decor and very inviting as soon you enter. Rooms all spacious and decor lovely, and all staff go way and beyond their duties to full fill your needs. Nothing is too much trouble for any staff at hotel. They are very professional and go the extra mile. I strongly highly recommend this hotel as your first choice. And If you feel like just a total chilled out holiday then this hotel is for you also. You don’t need to go out of hotel, everything you want is I’m hotel and grounds. Thank you all at my second home and making me have another exceptional amazing stay, from all your caring hard working friendly staff and management , my Dubai family. Keep up the hard work you’re all amazing. Love and miss you all. Each and everyone one of you. ❤️. Sorry if not named all it’s impossible but each and everyone of you know who you are. ❤️ Beware you never know when I may visit again. Top secret. 🤣.

Wow, what can I say about this hotel! The stay was amazing from start to finish! We arrived at around 11am and our room wasn’t ready, but we were able to store our luggage and head to the beach to get some sun until our room was ready. The beach is stunning and right next to zero gravity beach club so you get amazing music all day and feel like you’re at the party! The room itself was incredible, we had the club room and it was always spotless and the beds were comfortable. The breakfast was quite standard but was still nice, because we were in the club room we were able to go to the club lounge for breakfast but the options were bigger downstairs so we often went there. Getting a taxi can be quite difficult at peak times and there can often be a queue so if you need to go somewhere then plan for a potential queue! The lifts were very slow and it took a while to get one but it wasn’t the worst thing in the world. ALL of the staff were incredibly friendly but a special shout-out to Treasure who was amazing at check in and remembered us a few days later! Overall an amazing stay and would recommend to anyone! Thank you for making our trip!!!

Great hotel, lovely with kids. Nice beach, lovely pool and great food. Sandra from housekeeping was a wonderful lady with a beautiful smile. Fabulous and lovely service. The only thing we missed was a balcony to get some fresh air in the room (or the possibility to open a window) previous guests smoked in the room and we could sense the smell of sigarets . 🙏🏻