Surrounded by the sea and facing Lago Martiánez, the H10 Tenerife Playa enjoys an outstanding location in Puerto de la Cruz, in northern Tenerife. The hotel has a full range of facilities, grand swimming pools, a wide range of dining options, two meeting rooms, a complete entertainment programme and the Privilege, Exclusive Rooms and Services.
Avenida Colon Puerto de la Cruz Tenerife 38400 Spain
Price / Night
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When on vacation paid all inclusive yet I have to be paying for drinks at the bar after a certain time when their website says nothing about that even if I had my all inclusive band which was visible i had to pay I even had to pay for a safe and sign a paper saying if my stuff got lost while in a safe at a hotel that they are not responsible for it when I requested a soda for breakfast I was told I can't have that when I paid my money for all inclusive so yet I was being controlled at the hotel as to what I can eat and can't eat when I paid my money to eat all I can when I can how I can I have never gone to a hotel and paid all inclusive and got treated like that the rooms are extremely small it is unbelievable and they website says all inclusive yet they don't say on their site that you have to pay when u pay and come to the hotel this is when they tell you after a certain time u have to pay for drinks which is robbing customers this is horrible service
It was clean the staff were brilliant and in a good location but it was a little tired and the sunbed situation was tiresome…not enough space for everyone and towels at dawn. Food in all inc was very samey drinks were good but been in much better although no serious complaints
Fantastic location. Usual food for this type of hotel. Varied and tasty. Clean. A bit of refurbishment going on. Our room was a little tired but clean. Staff very helpful and friendly. A problem with staff shortages in bar area in the evening but this improved during our stay. Even though we had a wait for a drink the service was good.