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Hotel Overview
Grand Residences Riviera Cancun is affiliated with The Leading Hotels of the World® collection, a guarantee of excellence and unforgettable luxury vacation experiences. It is located on a picture-perfect beach to the south of the charming fishing village of Puerto Morelos, gateway to the Riviera Maya and only 20 minutes from Cancun International Airport.
The hacienda-style architecture pays tribute to Mexican culture and the warm hospitality of the hosts give the resort its welcoming personality. Grand Residences Riviera Cancun offers magnificent amenities and world-class service to fulfill the desires of the most discerning travelers.
From our gourmet restaurants, spa and gym to an oceanfront infinity pool, excellence is in every detail to ensure that the resort is a memorable place to enjoy a holiday in the Caribbean, a sanctuary from the stress of daily life.
Check-In
16:00
Check-Out
11:00
Address
Unidad 28, Lote 1 Boulevard El Cid Puerto Morelos 77580 Mexico
Hotel Rooms & Suites
Sleeps
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Hotel Reviews
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Sleep Quality
Location
Rooms
Service
Value
Cleanliness
January 2023
Kid's Club Staff Exceeded Expectations!
We have been guests at the Grand Residences for many years without kids (and recommend it highly) but this year we brought our children so it was the first time we used the kids club for our girls (ages 4 & 6). I cannot say enough great things about it. My kids would show up for one activity and want to stay the rest of the day! There was always something fun to do and the staff really go above and beyond to make it a special stay for the children. Teresa, Mary, and Ivonne are truly magical - they braided the girls' hair, did Henna tattoos, painted their faces (so talented by the way), played games with them, made pizzas and chocolate truffles with them, the list goes on! Our girls simply couldn't get enough and are still talking about it weeks later! Thank you ladies for making it a trip to remember for our kids, giving my husband and I some time to relax and most importantly to be worry free while we spent quality time together! The kids are already asking when we can go back...it won't be long :)
January 2023
Wonderful Vacation!!!!!
This place is wonderful. The staff is very professional and friendly. There is much effort to make your stay pleasant. Liza, the concierge, contacted us before the trip to help us set up some family adventures. There were 21 of us on this trip, not an easy task. She did a great job. I had a lot of family to coordinate coming in at different times and Humberto Lopez of transportation department was able to get everything arranged without any complications. The pool staff was excellent. Fidencio from the pool staff was very attentive and funny. Also, Osman, from the pool service staff, was great. I really enjoyed talking to him and he seemed genuinely interested in taking care of our family. This place is constantly maintaining the amenities. I have been to a lot of resorts but this place is top notch when it comes to up keep. Everything was beautiful. The housekeeping staff was great. We really enjoyed having Maria for our night time turn down service. She was great. I recommend this place with out any hesitation and I am certainly planning on returning!
January 2023
The Staff was the highlight!
We had a great trip to the Grand Residences. Family friendly, clean and great service. Special thanks to our pool service attendants Chez, Jesus and Efrain. Also, thank you to our favorite waiters Luis, Jonathan and Abad. These amazing people were the highlight of our trip!!!
Map
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