Grand Palladium White Island Resort and Spa

This was our 5th stay here since Palladium group took over. The staff as always, are very attentive & friendly. Can not fault them. Soffia was especially helpful. Had a bottle of Cava for my Birthday. Unfortunately we felt for the cost & star rating, things have gone down hill. Very rowdy around pool, couldn't use the beds in pool due to children & adults throwing balls, which is great if it's a childrens pool, but not when you're supposed to be able to use the built in beds to relax. Couldn't get a table to eat several times, long que's to go in (which has never happened before) evening meal people were allowed in wearing bathing suites & pool dresses over. I'm far from a snob but if I'm paying a certain price then its different. We could've gone with one suitcase & just short & t-shirts. Not like it used to be. So certainly don't worry about evening wear anymore. People were sitting indoors by bar in wet swimwear. Hence seating then no good. Staff had their work cut out for them. Maybe have someone to keep things in check outside.

Really nice hotel, even better if you stay in the newly refurbished part. Rooms clean and comfortable, newly refurbished rooms are beautiful. Good choice of fitness classes throughout the day. The food was outstanding. Great location to get the bus into town where you can then walk to the port.

Our 2nd visit to White Island. I Was nervous as reviews since we'd last been (pre covid) werent all great. Anyway, my partner and i (no kids with us) once again had a fabulous trip! Its not an adult only hotel-its a very mixed bag, which i like-families, singles, couples, groups of friends-great to people watch. Lots of nationalities staying there. Travel - I would advise to take a taxi from / to airport as its 10 mins away and only 13 euros-better than an overpriced transfer and waiting ages. Perfect location as far away enough from Cala den Bossa, but near enough if you want to party, and near to beautiful Evissa town, with bus right outside hotel for 4 euros one-way/taxi approx 10 euros. All inclusive- plenty of food choices (im veggie and no issue)-always bringing out fresh foods. Few a la carte restaurants you can book on arrival; however this time round we didnt bother as our trip was very laid back and we didnt want to set any times. They also serve premium brands and plenty of staff at the bars so never waiting a long time to be served, house white wine was quite lovely! Hotel - The decor is modern and a funky lobby area, staff are friendly, always around and very attentive, sunbeds can be hard to come by even though there are hundreds-again everyone reserving them around 8am each day, but by 2pm they start to become available(once the 2nd hotel opened the sunbed shortage calmed down), grounds were spotless, rooms cleaned each day, bed was extremely comfy and i had great sleeps, we chose the jacuzzi room which had loads of space, sea views and sunloungers on the large terrace (jacuzzi / round whirlpool is not a hot tub so dont get mixed up or youll be disappointed on arrival). Only minor thing id say was that laminate floor in In room/bathroom was getting slightly warped looking and needs upgraded but im sure management know this). Hotel is beach front situated, you use your key to come and go through the gate, fancy beach bars are not part of the hotel but if your happy paying extra to use a day bed and drinks fair enough. The Palace hotel (adjoining hotel) reopened on our last day, and it does give you much more choice between 2 x hotels in terms of a change of scenery, 2 x other pools, bars, restaurants, beach restaurant, evening hotel entertainment (if thats your thing). In all it is a great hotel in a great location with all you need if you dont want to leave the resort. I will be back!