Since 1882 the Grand Hotel Vesuvio has been the Neapolitan home for celebrities and travellers from all over the world. Vesuvio is the only 5 Star Deluxe Hotel on the sea front of Naples and has 160 rooms with 21 suites, 2 panoramic restaurants, fitness club with indoor pool, function rooms, bar, private cabin cruiser, limo service, garage. Attention to detail is the Vesuvio’s mantra whilst graciously combines old-world charm with modern comforts and the latest technology.
45 Via Partenope Lungomare Caracciolo Naples 80121 Italy
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The Hotel: An exceptional hotel. One of the best hotels in Italy, impeccable service, very comfortable bedrooms, professional and friendly hotel staff. The 9th Floor Bar: I had great time. Wonderful view, very warm atmosfear, comfortable seats, outstanding staff service, delicious cocktails. A special thanks to Antonio the bartender. A place that I recommend to go to tourists and local people.
Beautiful hotel in a nice safe setting, right on the water. It's close to some high end shopping. You can get rooms with a balcony that have incredible views over the bay of Naples and to Mount Vesuvius. The staff is very friendly and helpful. Rooms are comfy, good climate control. The area is quiet at night. I love staying here. Just look at the pictures, and you'll see what I mean. In addition, they have an awesome restaurant on the top floor, and an outdoor bar with even more spectacular views. Breakfast is a delicious buffet, with every possible sweet and savory food you could want. I highly recommend this hotel.
There are no positives here. A completely terrible customer service experience. My family and I booked a room online and unfortunately clicked the incorrect date. Granted, our mistake. Upon realising the mistake however we contacted the hotel and they would not move our booking to a suitable date or provide a refund/credit. Hence we were charged $630 Euro and have nothing to show for our payment. I'll call out front office manager Pino Ponzo as the culprit for being absolutely no help whatsoever to our polite, simple and reasonable request. Be warned.