The Grand Beach Hotel Miami Beach in South Beach, Florida is in an amazing location, overlooking more than 200 feet of beautiful white sandy tropical beaches on the Atlantic Ocean. Built in 2009 and completely renovated in 2018, our modern Miami hotel offers the highest levels of luxury and comfort. Our leisure facilities include two hot tubs, a state of the art gym with unbeatable panoramic sunset views, as well as three different swimming pools, including 2 beach level family pools and our top floor tranquility pool (adults only) offering something for every guest.
4835 Collins Avenue Miami Beach Miami Florida 33140 USA
Price / Night
Nothing to show.
If I could rate this hotel a 0 I would. The only thing that was good was the location. We walked through this hotel in May when we were planning our son’s wedding. It was everything we wanted it to be. We couldn’t stay at the wedding venue because they didn’t allow dogs and since my whole family would be down for the wedding we had to take him. Based on what we saw in May we recommended this hotel to a bunch of other family members. Not once did we receive an email or notification that everything in the hotel would be under renovation at the same time! When we arrived we couldn’t even hear the front desk person because of the drills going off. Both bars and the restaurant were closed. The only bars they had open were the pool bars. My husband went to the front desk to express our displeasure about the situation and basically was dismissed. The person at the front desk did not apologize or show any empathy with the situation. I proceeded to ask for a manager to discuss the situation. Jorge(spelling) the manager saw how upset I was and gave my husband his business card and asked for our room numbers since my daughter and her boyfriend were in another room. He said he would get back to us to see what he could do. We never heard from him again all weekend. It got worse too. The elevators didn’t work on Sunday and they made my cousins change rooms when Jorge himself assured them at checkin they would not have to. They said it was because they didn’t have enough help to clean that floor. The rooms themselves were ok but we didn’t have any towels when we arrived and throughout our stay it was like pulling teeth just to get washcloths. I have never written a review before but felt like people deserve to know how poorly run and unfriendly this place is. To top it off they try to up-sell you upon arrival. So glad we didn’t fall for that since most of the amenities were under renovation.
Lovely hotel, Beautiful pool, in the best place in Miami Beach, the place is very nice, and the best coffee, I had an exquisite cappuccino, Miss Anchely was in charge of preparing it and serving me wonderfully, I want to go again, 100% recommended
I love this Hotel , it’s my second time and my first time I had a perfect experience and now that I came again I had a better experience thanks to Joel from the bar , and i remember Joel from my first visit he such a professional person and he know how to treat customer not only me I saw him giving the same service to everyone around me , GrandBeach need to keep this guy for ever 🙏🏼