Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.
27 Barclay Street New York 10007 USA
Price / Night
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We didn't choose Four Seasons, we were transferred here by Hotels.com after another hotel let us down - so with that in mind we were a bit nervous. But Wow!!! From the moment we stepped through the doors to the moment we left; we were treated like royalty. Nothing was too much for the staff, polite and courteous during check in, making sure we got the bed arrangement we wanted. Once in the room, everything was fantastic. Two big, comfy beds, nice views of downtown, spacious and spotlessly clean bathroom - clearly prepared by someone who cared about giving a good service. Small things, like housekeeping tidying up phone charging cables and showing us how to stream our phones through the TV made the stay more memorable. The doormen were always there to greet us with a smile and make sure we could find what we wanted in the city. The location is fantastic - a short walk from WTC and the subway, meaning the whole of Manhattan is in easy reach. Visits to New York are always something special - but staying here made the whole experience even better. Definitely recommended for a short stay.
First time at a Four Seasons in US. Have to say that the service was far below the service we have been used to at our stays at Four Seasons around the world. My friend told me that the service is not so good here but since we have always enjoyed our stays very much before at other locations we wanted to go also in NYC. But unfortunately we were not satisfied at all. From over charging to not answering emails/ chat in app, to very poor service at spa and front desk to non existent knowledge of the menu at restaurant, something is wrong with this place.
Laura, my sweet Laura!! You are an absolute Angel , your temperament, your energy and the massage you give, amounted to the best birthday present ever! Thank you to Eric , Daniel and Laura!!! Beautiful spa experience and team!