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Location
Sleep Quality
Rooms
Service
Value
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jameswZ9669NV
March 2024
Brilliant hotel and stay - stayed here 4 times now, absolute quality in all areas: location / food / pool / beach club + facilities etc 👌 Also for what you pay excellent value IMO and 15mins from Marbella and the harbour restaurants etc Highly recommend!
NicoleCL
November 2023
Excellent experience here - the staff are so well-mannered, helpful and polite. They are well presented at all times and always willing to assist. The breakfast buffet is one of the best i've ever encountered and I have stayed at the Four Seasons before. Absolutely incredible. The hotel is right by the beach and it is will equipped with plenty of sun loungers and was very clean. A wonderful stay all in in all. I'd also recommend paying a paid visit to the spa next door to the hotel. It is wonderful too.
Rondon2023
October 2023
Excellent staff and all very friendly but hotel is in so much of a need of upgrade. Learned hotel closing in 3 days for 1 year to renovate. Our room looked out to back of hotel and we were subjected to a noisy generator day and night emitting steam going over our balcony. Room was basic and furniture old and tables not level. Bathroom & shower were excellent. Carpet stained and old. Some tiles round pool were broken. €9 for a glass of tap beer was hugely overpriced as was food and drinks, which is why few people used the bar at night. No entertainment despite having a piano in bar…The look and design of the hotel is so outdated but set in fantastic grounds. It’s at best 4 star charging premium 5 star prices. They really need to reinvent themselves when returning in a year. Whilst I’m interested to see the upgrade, I won’t be returning to Don Carlos. I will reiterate that the staff were all so friendly and helpful.
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