Colina del Paraiso

I have very mixed feelings about my time here. It is certainly not a 4 star complex. The pools are absolutely filthy. I don’t see them being filtered at all. Once throughout the day I seen someone come along with a net and try to clean off debris on top! Although the temperature of the pool is beautiful and warm and you can stay in for hours you can’t neglect to comment on the filth. We had a penthouse apartment which was really nice and comfortable however in need of a deep clean. We found packets of medication behind the sofa obviously left behind from a previous guest which is very dangerous as we had toddlers who are into everything Everywhere is very dated. I cut my feet on broken tiles in the roof top pool. The balcony’s are in desperate need of being power washed they are filthy. They did not inform us that the children’s playground had been ripped out and the kids club would not be running this season so there is absolutely nothing for children other than the filthy pool. You definitely need a car to get anywhere but they do advise you of this on their website! I’m very disappointed that we weren’t notified about the playground and kids club. We are still here as we have booked for 3 weeks. There is construction work going on so you will be woken at about 8am every morning by trucks and diggers. So the good points are that the staff are very friendly and polite. Any issue you have the reception will ensure that it will be rectified very quickly. The scenery and location are absolutely amazing! The air con is very effective so you will not be uncomfortable in your rooms There is plenty of hot water to run all 3 bathrooms so we never had a cold bath or shower The kitchens are very well equipped the beds are hard but I found that comfortable. Plenty of channels on the tv. Pizza from the pool bar is pricey but delicious. We are enjoying our time here but probably would have booked a different complex I’d we were made aware of the playground and kids club situation.

Just returned from a 14 night stay in one of the Penthouses. We stayed 10 years ago and it's literally stayed the same! No improvements at all. Good: All staff were friendly, helpful and polite. Spacious roof terrace. Nice positioned restaurant serving good food (although from a small menu) Bad: Our private plunge pool, was dirty. The decor, particularly outside needs a lot of TLC. Disappointing as we were expecting it to have been refreshed after covid. Kitchen was ill equipped and we were provided with 1 tea towel between 6 of us for 2 weeks! Only one pillow each and no spare as is usual in most places. Nothing available on arrival such as water or bread, which should be standard in the penthouse. It's marketed to be a cut above the other accomodation. There was only 4 lounge chairs to sit on and they were very uncomfortable. There really is nothing around the complex for a few miles and a car is essential for restaurants, shopping and beaches. Ugly: The swimming pools were really dirty and off-putting! This complex has the potential to be so nice and the Penthouses should be made much more comfortable with touches of luxury such as a welcome pack, dressing gowns, upmarket toiletries and beach towels. Spare bedding should be provided and maybe T.V's in all the bedrooms. Perhaps even a mini bar!

This is our 4th time staying in Colina del Paraiso and it's in bad need of updating, paint work is chipping, its tired looking. The pools didn't feel very clean so I left them. The blankets in the rooms were dirty and this was disappointing, I pulled it out the first might to use it but had to leave it be as it was covered in suspicious stains. The jacuzzi had lots of dirt floating around and this put us off using it, and we paid extra so we could have access to it. The houses are well kitted out but we did have to ask for some extra utensils, however the cost! It has sky rocketed and I dont believe it is worth it. We wont be back because for this cost I was expecting lots of upgrading to have been completed during lockdown. The cost of our town house for 7 nights was €1,113 this week when it was €348 for 6 nights in 2019 & €456 in 2018 for 2018 with similar paid in year before that. I understand the cost of things have gone up but not a 174% increase. The website was advertising a sale but the prices did not change from what was paid when reviewed so clickbait!