Clevelander Hotel

We stayed at this resort for one night prior to a cruise. The location is great if you want to be in the heart of South Beach. Many restaurants and clubs within walking distance. Our first room assigned hadn’t been cleaned and was filthy. We had to go down and get assigned another room. When we went down they advised our call didn’t go to them but their sister hotel, so they didn’t know what we were talking about. The elevators are very small and slow. We were in a rockstar suite on the 3rd floor. Our room was right above the pool/ party area and loud music played until 3:00 a.m. if you want ice it has to be delivered to your room, ours arrived 30 minutes after our request. The hallways are small and dark. The bathroom was small with a shower only. The pool is small. The food at the restaurant was okay, expensive and the service was slow, we waited 30 minutes before a server even acknowledged us at our table.

This place is in a great area but the hotel itself leaves a lot to be desired. Tv never worked, our safe never worked (numerous staff in our room to fix this and it was very resolved), balcony light did not work, cold garage like floor. More of the Cleveland crash pad but that’s all right as we were not here to sit in the room.

This is an adults only party hotel. Great for Bachelorette parties or people that like to stay up past 2am. The Pros: Fun atmosphere, good music, close to beach, close to restaurants The Cons: LOUD. DJ plays music til 2am the Wed and Thurs nite we were there and 3am on Friday nite we were there. Our room 504 faced the pool and dance floor, so a room on another side would be quieter but not quiet. The rooms are not soundproof, and hall noise was way above average for hotel noise.The beds were full size not queen in the double bed rooms. The rooms were very small. You had to squeeze past the toilet by the sliding door to the bathroom. It was so tight. It didn't even seem to code for construction honestly. Also, there is zero privacy in the bathroom from you traveling companions. Zero. The bathroom is tiny and not good for getting ready to go out, especially if you have more than 1 person doing hair and makeup to go out. You pay a daily resort fee that includes a beach chair (but umbrella is extra $20) but the beach for your chair is 5 blocks away from the hotel. In this area, there are drink people walking around to buy alcohol and non alcoholic drinks. You can take your provided beach towel and walk across the street and lay on the sand. To end on a positive note, it is a great people watching place and if you don't need much sleep, this is a great place for you to stay. If you want quiet and more space and privacy, go somewhere else.