Cheval Old Town Chambers

I booked Cheval Old Town Chambers as a 70th Birthday surprise for my husband. Having never visited Edinburgh before I did some research and found just what I was looking for. From the time of booking communication was great and any queries sorted quickly and efficiently. We booked a chauffeur to pick us up from the airport which was all sorted by Cheval Old Town Chambers staff. On arrival at the airport Paul, our chauffeur was there waiting for us, superb service. Again communication was first class. On arrival at The Old Town Chambers we were given a very warm and friendly greeting by the front of house staff. They were chatty, knowledgable and made us feel very welcome. The porter showed us to the Penthouse Apartment which was at the back in the older part building. On entering we were very pleasantly surprised, not only by the size of the apartment but by the quality of everything. The staff had left a note and a bottle of red wine to welcome us and wishing my husband the happiest of birthdays, a really lovely and thoughtful surprise The penthouse suite is fully equipped with a full kitchen which has dishwasher, microwave, oven, hob, Nespresso coffee machine, a full size fridge and lots of equipment should you want to cater for yourselves. Milk was supplied along with bottled water, a variety of tea bags, coffee, sugar and Nespresso pods. The dining area, lounge, bedroom and bathroom are all large with tasteful decor and everywhere is spotlessly clean. I had requested a walk in shower when booking and was pleasantly surprised to find a large walk in shower along with a full sized bath, superb. Lots of lovely toiletries are supplied, in large bottles which were topped up daily. There is even a small hidden area, in a cupboard, which houses a washing machine, ironing board and clothes airer, all like new. We felt a little more spoilt when we discovered bifold doors onto a large balcony with seating area with incredible views over New Town and Princes Street, just fabulous, day and night. Location is perfect, so central, right on the Royal Mile with majority of things within walking distance, this doesn’t however mean that it’s noisy. We found the Chambers to be very peaceful and rarely heard noise from outside or other guests. The use if an app was helpful throughout or stay with the ability to live chat staff, look up restaurants and get information about appliances etc All in all we had a wonderful stay, just too short. Highly recommend

The apartments are a perfect location and very well appointed. The beauty of the apartment over that of 2 separate hotel rooms was the use of the lounge area so we could enjoy our experience together in private. The establishment still has full hotel vibe so you’re not missing out on. Staff were all 10/10.

We were only here one night and although we thought we had booked the Grand Hotel in the new town and had instead mistakenly booked Old Chambers on the Royal Mile. After a call to reservations located down in London we were told there were no rooms available at the Grand Hotel, which contradicted what we were told by front end staff at Old Chambers. Only the more expensive rooms were available at extra cost. Nick on the receptions team offered to upgrade our room at the Old Chambers (luxury loft) and we accepted. Really glad we did the room was fantastic. Really clean and a credit to the cleaning staff. The finish was really high class. We had a bathroom downstairs and a further en suite upstairs. The decor was really nice and all appliances were spotless even though we did nt use the facilities. I did nt think the bed was all that comfy and it did nt seem very big maybe they are bigger in non loft rooms because of access. There was a huge tv downstairs and one upstairs too. We would nt normally stay in expensive hotels but decided to treat ourselves and would probably look to stay here again after the experience we had.