Castillo Hotel Son Vida, A Luxury Collection Hotel, Mallorca

We arrived after traveling all day jet lagged and weary. Air France had lost our luggage. The hotel staff made note of our lost luggage, offered us toothbrushes and toothpaste, and sent us to our beautiful room-which looked exactly like the one on the website. The bed was extremely comfortable, but the breakfast was insanely amazing. Fresh squeezed oj, several Mallorcan foods to choose from, great coffee and there were hot items to order if you hadn't had enough. All was included in the room charge. It's a gorgeous building. We had one dinner in the dining room next to the bar. It was probably the best of our stay on the island and the waiter (I don't recall his name) explained many things to us about the food. He gave us advice on our sightseeing the next day to Deia, Port de Soller and Valdemossa, all of which were spectacular.

Had a meal at the restaurant on the 1st October. The service was very below standard. Waiters were shouting at each other to communicate while they walked past our table. A waiter drove his trolley into the chair where my wife was sitting. The other guest at our table ordered a coffee with liqueur but didn't receive the liqueur. The wine menu was presented quite a while after the food was ordered. All in all, the experience was not great. We then ordered a taxi at reception, the taxi came and went and we weren't called and we then proceeded to wait for another hour for the next taxi!

Castillo Hotel Son Vida is an spectacular adult only resort hotel full of amenities. The hotel used to be a castillo or a castle at the time. Castillo Hotel Son Vida is specially famous for golf, so if you are interested in gold, this is the place. The hotel is not at Palmas downtown. However, the hotel runs a shuttle to downtown every afternoon and night.