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Hotel Rooms & Suites
Sleeps
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Hotel Reviews
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Location
Sleep Quality
Rooms
Service
Value
Cleanliness
March 2023
Best place ever.
Best place ever. Romantic and super relaxing. And the best/most helpful/kind staff ever!! Food and drinks are super good as well! Rooms are very nice and the beach is great! Lots of places to sit on the beach or by the pools. Definitely highly recommend Be Tulum if you are heading here!
March 2023
Soooo disappointing - do not trust the hotel's website
rooms are very dark and finishes are terrible, furniture is tired and stained. there is a big issue of massive volumes of red algae washing out on the beach. staff will try to get you the worst room available even if they have something nicer for the same price /in the category you requested
February 2023
Good but not great
The property is beautiful and the rooms are very nice. The spa was also great and convenient. The problems were mostly with the service. We couldn’t get the concierge to help us finding restaurants and they really messed up arranging our transportation to the airport. The whole area has a big seaweed problem so going to the beach is not amazing. We had a great roof deck pool but it had no real lounge chairs to lay in so it was not relaxing to sit there for long. We asked for better lounging options but they just brought us regular chairs.
Map
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Sleeps