Axel Beach

Really enjoyed our stay. On arrival we were given a complimentary upgrade which was a lovely surprise! Staff were incredibly friendly and helpful. The apartment itself was very spacious and impressive, with beautiful views from all 3 balconies and excellent facilities including 2 full bathrooms, complimentary robes, slippers & toiletries. The location was fab, close enough that we could walk to the main strip comfortably. We were blown away by the pool/bar area and the views looking out over the sea. Certainly would return!

Rooms are immaculate, so spacious. So much room to put everything. I stayed in 2 bedroom apartment not sure about the other rooms! We had 3 balconies! Food & drinks was amazing bit pricey but it’s Ibiza! I went for a party holiday and it was a constant party. Staff was lovely & on my birthday they gave me complimentary bottle of cava and a birthday card! Will be staying again next year !

I came to Axel Beach last minute and I was really impressed by it and love its modern vibe. I was greeted by Alvaro who was very helpful and professional. I was really impressed by the size of the apartment and the view which was amazing. All the little extras and toiletries were really nice (as was the complimentary bottle of cava!). And the breakfast, although extra, was very good quality (the croissants are always a good benchmark and they were superb). I also like the small spa and massage facilities (thank you to the lady who gave me the massage - I didn't catch her name but it was lovely and she seemed very sweet). The only reason this isn't 5 out of 5 is that on leaving and settling the extras I'd spent I was told that the massage I'd had was about twice as much as it should have been. I mentioned it was only 30 minutes long but the staff member seemed quite resolute that it was about 90 euros which is the price for an hour. When we eventually looked at the paper work it clearly said 45 € and 30 minutes. At first he tried to say the 4 looked like a 9 and at one point he said as it has been outlined twice on the paper (one as total and one as subtotal) that it was twice the amount which is ridiculous. Anyway after a few minutes of me having to point out the obvious and the difference to a similar form for an hours massage he agreed it was 45€ (which it was) . I'd like to give him the benefit of the doubt but this did leave a bit of a sour taste in my mouth as I want to have a massage to relax not worry about being fleeced out of another 45€ ! This was very much on the receptionist I spoke to when leaving and slightly let down the whole experience for me which is a shame as it was pretty faultless until then