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“This idyllic natural setting is only 300 metres from Son Xoriguer Beach and 800 metres from the Cala’n Bosch tourist centre and marina. With a modern design that melds with its surroundings, this four-star resort complies with the latest environmental regulations and has wheelchair accessible guest rooms. Of the 240 guest rooms at Princesa Playa, 176 are doubles, 32 are apartments and 32 are junior suites. The facilities include a wonderful outdoor pool for adults and kids, children’s pool, outdoor hot tub, sports area with tennis court and multi-purpose court, gym, mini-club, Blanc & Blau snack bar, Princesa Lobby Bar and Artrutx restaurant & buffet.
Paseo Maritimo Marbella 29602 Spain
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Location
Sleep Quality
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IreneJD
July 2024
Superb location, opposite the beach and close to the old town of Marbella. The staff were so nice! The rooms were great, very clean, good size, great shower rooms, air conditioning in the bedrooms. The bar/restaurant closes at 5pm which is a bit early. It was great to have the hotel pool too - with scenic views on the roof top! The staff very kindly let us shower when we came back to collect our bags before leaving - so handy! For the price you’ll hardly do better than this hotel!
missemma80
July 2024
Sadly despite the hotel itself being nice we had a very distressing arrival / check in. We were a party of 7 females, prior to arrival we had to complete an online check in form, but unsure of the reason for this as they took all the same details on arrival. When the last two girls in the party went to check in they were told there was no room for them and this had been cancelled. At no point did any of us cancel this booking and we had confirmation (in email format) of the three rooms which had been booked. The hotel staff were extremely unhelpful and quite rude when we were trying to resolve this issue. We were told they could not tell us who cancelled the room and there was nothing they could do to help. We had mentioned to them that we were trying to get on the wifi so we could try and bring up the booking / reference number to show them but not once did they mention the wifi did not work unless on the top floor terrace. They were not interested in helping us resolve the issue, and we did not have any cancellation email. The rooms we had booked all had a sofa bed in them (so could accommodate 3 people) we asked if an extra bed could be added to one of the rooms so that the party had enough beds but this was refused. This led to two of the party having no hotel room on the first night of our holiday. It was already 16:00 and not what we needed after a long day of travelling. It caused a lot of distress especially as the staff were not willing to help and just kept repeating “nothing we can do”. It did not appear that they had any interest in our safety or wellbeing and at no point did they call a senior / manager to help. It was very obvious that we did not speak any Spanish (as we had mentioned this on arrival) and one of the staff turned his computer round to show us his screen with information on the cancellation however this was in Spanish and they would not allow us to take a photo of this to translate it. It is a shame that this initial interaction caused so much distress to us as the rooms are clean, nice powerful shower, comfy beds and a good pool and lounging area. There is a good breakfast and the staff in the restaurant were lovely. However, I would not feel safe staying back in this hotel as they do not care about your well-being or safety and there is no customer service at reception. Wifi is available but only on the roof terrace (in a small area) not in the rooms or by the pool which is a shame as this is not advertised on the website. There are two lifts available in the property however they are very small and only fit 3 people in maximum. Waiting times for the lift are lengthy as they are in constant use.
Grace704
June 2024
Would not recommend this hotel. Very run down, the staff were not accomodating or friendly , everthing seemed to be a problem with them. Will not return here , hotel needs a major renovation, very noisy and old fashioned. Lifts are a fire hazard they are so small.
Sleeps